Unleash the Power of Business Transformation — Drive Agile Success in Client Services!
Krakow-based opportunity with hybrid work model (up to 3 remote days per week).
As a Mid-Level Business Analyst, you will be working for our client, a leader in the Wholesale Technology division, delivering innovative IT solutions to optimize client onboarding, KYC, and client maintenance processes. You will play a crucial role in bridging business needs with technology, ensuring seamless delivery across the client journey, and enabling digital transformation through agile practices.
Your main responsibilities:
- Collaborate with business SMEs to elicit, define, and refine requirements into clear, actionable user stories within an Agile (Kanban) framework.
- Gather and analyze business requirements using various techniques, supporting requirement refinement and prioritization.
- Present business requirements, proposed solutions, and acceptance criteria to the Product Owner, ensuring clarity and alignment.
- Support the development team during the build phase by resolving queries and clarifying requirements.
- Work closely with IT teams to refine solution designs and communicate effectively with business stakeholders at all levels.
- Test delivered IT components, identify defects, and coordinate with developers to facilitate resolution.
- Prepare materials for senior stakeholder forums and contribute to training content for user readiness.
- Escalate risks, issues, and dependencies to project management proactively, ensuring project delivery success.
You're ideal for this role if you have:
- At least 3 years of experience as a Business Analyst in an IT environment.
- Hands-on experience working within an Agile (Kanban) framework.
- Strong requirements engineering skills for complex projects.
- Proven full lifecycle Business Analysis experience from requirements gathering to implementation.
- Strong problem-solving abilities.
- Excellent communication skills to engage stakeholders across different levels.
- Ability to manage conflicting requirements and project scope.
- Experience with tools such as Confluence and JIRA.
It is a strong plus if you have:
- Knowledge of the Wholesale or Client Services domain.
- Certifications such as CBAP, CSPO, or equivalents.
- Experience with training content development.
Language Required for the role:
- Communicative English – strong written and spoken skills.
Eligibility for the role:
- Only candidates with an existing legal right to work in Europe will be considered for this role.
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Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.