Business / Change Management Consultant - banking 💥

Join us, and shape the future of global business transformation!

Kraków-based opportunity with a hybrid work model (2 days/week in the office).

As a Business Consultant, you will be working for our client, a leading global financial institution undertaking major transformation initiatives to streamline operations, enhance customer experience, and align global business processes. You will be supporting key change programs from early-stage design through implementation, helping define business problems, develop target operating models, and drive organizational change. Acting as a trusted advisor, you will be collaborating with business and transformation stakeholders to deliver innovative solutions that create measurable business value and ensure sustainable improvements across multiple global functions.

Your main responsibilities:

• Supporting the design and implementation of change and transformation initiatives

• Analysing current business processes and identifying areas for improvement

• Defining business problems and developing effective, data-driven solutions

• Coordinating stakeholder engagement and maintaining strong working relationships

• Applying agile and design thinking principles to project delivery

• Supporting the development of target operating models and business cases

• Monitoring plan execution and providing structured progress updates

• Bringing structure and clarity to complex or undefined business challenges

• Collaborating across global and regional teams to align priorities and objectives

• Identifying opportunities to optimise workflows and enhance operational efficiency

You're ideal for this role if you have:

• 1–2 years of experience in business consulting or change management

• Strong understanding of the project lifecycle and transformation frameworks

• Knowledge of agile or scrum methodologies of project delivery

• Experience supporting organisational change and business transformation programs

• Strong analytical and problem-solving skills using data-driven insights

• Excellent communication and stakeholder management abilities

• Understanding of change adoption principles and benefit realisation

• Knowledge of key banking domains, such as Retail or Commercial Banking

• Proven ability to structure complex issues and deliver practical solutions

• Proficiency in spoken and written English

It is a strong plus if you have:

• Experience in financial services or other large, complex organisations

• Certification in project or agile management (PMP, PRINCE2, MSP, Agile PM)

• Experience with Lean Six Sigma or process improvement techniques

• Familiarity with design thinking methodologies

• Understanding of HSBC standards, processes, and global transformation frameworks

We offer you:

ITDS Business Consultants is involved in many various, innovative, and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions

• Enhance your skills and develop your expertise in the financial industry

• Work on the most strategic projects available in the market

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years

• Participation in Social Events, training, and work in an international environment

• Access to an attractive Medical Package

• Access to Multisport Program

Internal job ID #7824

You can report violations in accordance with ITDS’s Whistleblower Procedure available here.

#GETREADY to meet with us!