Business Analyst

Join us, and make every customer interaction smarter, faster, and better!

Krakow-based opportunity with the possibility to work 60% remote.

As a Business Analyst, you will be working for our client, a global leader in financial services, driving digital transformation initiatives to enhance user experience and improve operational efficiency. This role involves collaborating with stakeholders to deliver cutting-edge solutions and ensuring seamless integration of digital products into existing workflows. You will play a pivotal role in the creation and delivery of innovative features, aligning them with business needs to provide exceptional customer journeys.

Your main responsibilities:

• Reviewing high-level business requirements and turning them into detailed user stories
• Collaborating with the Product Owner to create and manage a prioritized backlog of user stories with acceptance criteria
• Working with SMEs and IT teams to define, agree on, and deliver MVPs (Minimum Viable Products)
• Participating in sprints and scrums to drive the analysis, design, build, test, and delivery processes
• Coordinating with the Digital Delivery Manager to maintain and execute the integrated product delivery plan
• Engaging with global and regional teams, vendors, and domain owners to ensure seamless collaboration
• Discussing technical implementation details with technology partners
• Communicating risks, issues, and resolutions to the Digital Delivery Manager and senior management
• Reviewing and testing product releases with SMEs and business teams before roll-out
• Ensuring the product delivers an efficient, enjoyable, and customer-centric experience

You're ideal for this role if you have:

• At least 3 years’ experience as a Business Analyst delivering AGILE IT projects in the Banking and Finance sectors
• Hands-on experience with Digital Projects or Digital Transformation initiatives
• Familiarity with Domestic and Cross-border Payments or Transaction Management
• Expertise in requirements investigation, stakeholder analysis, and requirements engineering
• Strong analytical, documentation, and communication skills
• Proven ability to create SMART high-level EPICs and detailed User Stories
• Ability to reconcile information from multiple sources and identify underlying business needs
• Excellent interpersonal skills and the ability to progress tasks independently
• Strong cross-functional collaboration skills with geographically dispersed teams
• Experience adhering to and adapting BA processes according to organizational and project needs

It is a strong plus if you have:

• Understanding of workflow and publishing systems
• Experience with multi-language content sites
• Familiarity with UX/UI design and delivery processes

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions 
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours & remote work

Internal job number #6335