Business Analyst

Join us, and drive business improvements across global financial projects

Kraków - based opportunity with hybrid work model (1 day/week in the office).

As a Business Analyst, you will be working for our client, a leading global financial institution focused on delivering innovative and strategically aligned solutions. You will be identifying, defining, and solving business problems using systemic thinking and creativity, translating complex information into clear insights for stakeholders. You will anticipate risks, manage requirements, and design solutions that align with business drivers and competitive strategy. Collaborating with cross-functional teams, you will support programme management through impact assessments, ensure smooth implementation of change initiatives, and help drive business improvements across multiple regions and functions.

Your main responsibilities:

• Identifying, analyzing, and solving business problems using systemic thinking

• Gathering, documenting, and managing requirements throughout project lifecycle

• Translating complex information into clear and structured insights for stakeholders

• Designing solutions aligned with business drivers and competitive strategy

• Anticipating risks and implementing mitigation actions proactively

• Supporting programme management with impact assessments and change initiatives

• Driving requirements management processes and ensuring alignment with target operating models

• Collaborating with cross-functional teams to ensure smooth solution delivery

• Raising challenges constructively and facilitating resolution

• Monitoring and supporting implementation of business changes across regions

You're ideal for this role if you have:

• Strong business analysis and requirements gathering skills

• Experience with design techniques and solution modeling

• Knowledge of change management and implementation approaches

• Experience working in Agile/Scrum and Waterfall project methodologies

• Familiarity with project management tools such as Confluence, JIRA, MS Office, or Visio

• Understanding of banking, financial services, or shared services organizations

• Experience managing complex projects across multiple countries or regions

• Excellent analytical and problem-solving abilities

• Strong communication and stakeholder management skills

• Ability to anticipate issues and drive proactive solutions

It is a strong plus if you have:

• Knowledge of HSBC GPB and Avaloq

• Prior experience with large-scale financial programs

• Exposure to cross-cultural or global project delivery

• Familiarity with business process modeling and impact analysis

• Experience in designing solutions for digital transformation initiatives

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions.

• Enhance your skills and develop your expertise in various industries.

• Work on the most strategic projects available in the market.

• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years.

• Participate in Social Events, training, and work in an international environment.

• Access to attractive Medical Package.

• Access to Multisport Program.

• Access to Pluralsight.

• Flexible hours & remote work.

You can report violations in accordance with ITDS’s Whistleblower Procedure available here.

Ref. number 8131