Business Analyst

Join us, and create solutions that make a real business impact!

Kraków - based opportunity with hybrid work model (6 days/month in the office).

As a Business Analyst, you will be working for our client, a leading global financial services organization. The company is focusing on enhancing its internal processes and driving large-scale change across various departments. You will play a key role in ensuring the smooth execution of business analysis tasks related to several critical projects, focusing on process improvements, risk management, and change interventions. You will collaborate with multiple teams and stakeholders to ensure effective solutions and seamless implementation of business strategies.

Your main responsibilities:

• Managing the capture, analysis, and documentation of business processes, including IT processes
• Designing solutions or change interventions to meet business needs
• Overseeing change management activities, such as timeline planning and stakeholder engagement
• Managing or collaborating in change interventions like training and communication strategies
• Tracking and documenting progress and status reporting for ongoing projects
• Managing the implementation of solutions to improve operational efficiency
• Identifying and reporting risks while devising interventions to mitigate potential issues
• Budget management and providing forecasting insights for project financials
• Managing relationships with external service providers to ensure project success
• Collaborating with cross-functional teams to ensure business objectives are met

You're ideal for this role if you have:

• Proven experience in business analysis or a similar role within large-scale projects
• Strong analytical skills and the ability to break down complex business processes
• Excellent written and verbal communication skills for clear documentation and reporting
• Experience in managing or collaborating on change management activities
• Ability to work in a fast-paced, dynamic environment with multiple stakeholders
• Strong organizational skills and the ability to prioritize tasks effectively
• Demonstrated ability in risk management and identifying potential project risks
• Proficiency in budgeting and forecasting for projects or programs
• Strong stakeholder management experience with internal and external teams
• Ability to manage or collaborate with third-party service providers

It is a strong plus if you have:

• Experience working in the financial services sector
• Familiarity with project management tools and methodologies
• Knowledge of process modeling and reengineering
• Experience in managing large, cross-functional projects
• Certification in Business Analysis (e.g., CBAP, PMI-PBA)
• Familiarity with IT systems and infrastructure related to business processes
• Experience in implementing technology solutions within business processes
• Knowledge of Agile or Scrum methodologies
• Experience working with global teams across different time zones
• Fluency in multiple languages

We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:

• Stable and long-term cooperation with very good conditions 
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours & remote work

Internal job number #7000

You can report violations in accordance with ITDS’s Whistleblower Procedure available here.