Developer ServiceNow

Your responsibilities

• Implement and customize ServiceNow solutions (data, logic, UI, integration, security) using both developer and citizen development modes.
• Lead technical solution design aligned with business requirements and ServiceNow platform capabilities.
• Develop and maintain integrations with external systems and create advanced reports using ServiceNow Reporting and Performance Analytics.
• Work in Agile (SCRUM) teams using JIRA and ServiceNow Agile tools; contribute to backlog design, estimation, and sprint planning.
• Support testing phases, prepare technical documentation, and manage technical releases across environments.
• Collaborate closely with Business Analysts, Architects, Testers, and external teams to ensure solution quality and delivery.

Our requirements

• At least 3 yars of experience in ServiceNow development
• Technical platform scope knowledge in practical aspect – modules, applications, mechanisms
• ServiceNow Developer skills in citizen and developer mode: data, experiences, logic, security, integration
• Leadership in concepts and solution vision building based on ServiceNow landscape
• User interfaces design and setup – Services Portal
• ServiceNow System Administrator skills (Certificae?)
• ServiceNow Implementation Specialist skills (Cerficate?)
• Integration experience – implementing interfaces between ServiceNow and other applications
• Reports building – experience in implementing reports using ServiceNow Reporting and Performance Analytics
• Framework & delivery process
• Excellence in transferring business requirements and solution architecture into technical solution design: mix of analysis, architecture, design approach to issues solution process;
• perfect cooperation with Business Analyst and Architect
• Lead experience
• Methodology – experience in working with SCRUM teams in JIRA and ServiceNow tools
• Familiarity with Team Development code repository pull/push mechanisms in ServiceNow
• Product backlog design & estimation experience
• Risks identification and mitigation – especially technical and project
• Flexibility to adapt design and estimation to scope changes – planning
• Ability to prepare technical documentation incl. Technical Design, Release Manuals
• Tests support – excellence in cooperation with Test Lead and Testing Team, Business Analyst, External Technical Teams, Project Teams
• Fluent English (written and spoken)

Nice to have:

• Communicative French
• Solution Architecture design ability
• GBS services scope and specificity; accent on financial services
• Experience in leading Technical Releases between instances incl. release plan, tracking and communication

What we offer

• Interdisciplinary and international environment
• Interesting, broad-scope projects for local and Group client
• Mature environment, teams and methodology
• Knowledge building and experience development by praxis
• New technologies including the newest BPM platforms, Data & AI, ERP, …
• The opportunity to grow in a friendly and self-motivated team
• Work for one of the leaders in the telecommunications industry.