Senior Development Operations Engineer

We are looking for a Senior Development Operations Engineer with deep expertise in AWS cloud infrastructure, infrastructure automation, and DevOps practices. This role sits at the intersection of cloud engineering and operational reliability, with a primary focus on architecting, implementing, and maintaining highly available infrastructure across AWS Commercial and AWS European Sovereign Cloud (EUSC) environments. You will also coordinate with US-based teams who manage AWS GovCloud. 

Success in this role requires strong ownership, problem-solving ability, and a commitment to automation, reliability, and security best practices. You will work heavily with infrastructure automation, Terraform orchestration approval workflows, and support operations — while applying DevOps principles of continuous delivery, observability, and infrastructure as code throughout. 

A Typical Day in the Life Includes:

• Committing code to Git repositories — maintaining and evolving infrastructure automation 

• Reviewing and approving Terraform deployment requests in orchestration queues 

• Responding to operational support tickets (Jira, ServiceNow) 

• Participating in code reviews and knowledge-sharing sessions 

Infrastructure Automation & Development 

• Architect, implement, and operate innovative and highly available cloud infrastructure solutions 

• Develop, test, and deploy changes from dev to production following the standard release process 

• Build CI/CD pipelines for infrastructure and configuration changes 

• Implement infrastructure as code for all resources with proper state management and drift detection 

AWS Cloud Operations 

• Work primarily in AWS Commercial and AWS European Sovereign Cloud environments (the team also manages AWS GovCloud via US-based personnel) 

• Deploy and maintain infrastructure using Terraform and CloudFormation 

• Define and enforce secure cross-account access patterns and IAM policies 

• Operate and optimize AWS networking services: VPC, Transit Gateway, VPC Endpoints 

Operational Support & Compliance 

• Manage Terraform orchestration approval workflows, ensuring deployment queues are never left unattended 

• Respond to operational support tickets via Jira and ServiceNow (cloud role changes, product stack deployments, infrastructure requests) 

• Participate in on-call rotation as required 

AI Skillset 

• Hands-on AI usage required: proven use of AI coding assistants/agents to generate or improve code and automation 

• Examples: Copilot, Claude, Amazon Q Developer (Q/Kiro), Cursor, CodeWhisperer 

• Ability to validate AI outputs: tests, logs, reviews, staged rollout/rollback 

Collaboration & Communication 

• Collaborate with colleagues from other infrastructure teams (Database, Storage, Network) and support them 

• Coordinate with cross-regional teams across US and EU time zones 

• Communicate clearly with both technical and non-technical audiences 

Basic Qualifications:

• Experience in cloud infrastructure, DevOps, or infrastructure operations roles 

• Hands-on AWS experience with depth in services heavily used for DevOps Automation (CloudFormation, Lambda, ECS, Containers, EC2, Step Functions, Fargate, API Gateway, SSM) 

• AWS network infrastructure knowledge (VPC, peering, transit gateway, direct connect, IPv4 and IPv6 addressing) 

• AWS security services (IAM, KMS, CloudTrail) 

• Proficiency with infrastructure as code tools (Terraform, CloudFormation) 

• Experience writing code in Python, Bash 

• Full understanding and demonstrable usage of Git 

• Experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar) 

• Strong communication skills, both verbal and written 

• Ability to work across time zones with globally distributed teams 

• Understanding of change management and incident management processes 

• Comfortable with hands-on keyboard activity — you will be committing code to repositories daily 

Preferred Qualifications:

• AWS Certified Solutions Architect – Associate (or willingness to obtain within first year) 

• Experience with multi-region or global infrastructure architectures 

• Familiarity with compliance frameworks (SOC 2, HIPAA, FedRAMP) as they relate to cloud infrastructure 

• Experience with approval workflow systems and ITSM ticketing processes 

• Familiarity with zero-trust architectures and cloud security best practices 

• Experience working in a globally distributed team

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

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