HCM Analyst

About the role:

The HCM Analyst is responsible for the functional support, maintenance, and enhancement of our client's Oracle Fusion Cloud HCM suite Core HR, Benefits, Compensation, Absence Management, Learn & Performance) and Taleo Business Edition. This role ensures HR business processes run smoothly and evolve with organizational needs.

Responsibilities:

• Manage and maintain the Oracle Fusion HCM instance — including support for the annual Performance & Compensation cycle, annual Open Enrollment, Holiday Calendar setup for 7 legal employers, HDL data loads for elements/salary grades, and compensation statement updates

• Resolve minor defects (30 tickets/year): issues with onboarding new employees, benefits enrollment problems due to life event changes, Taleo Oracle integration issues

• Resolve major defects (15 tickets/year): HR workflow & notification failures, issues affecting non-US staff (e.g. time-off requests), and upstream/downstream impact analysis

• Deliver minor enhancements (5 projects/year, up to 120 hrs each): enabling new quarterly upgrade features, changes to benefit plans, Oracle-ADP integration modifications, approval workflow changes

• Perform quarterly patch testing (4 /year) for Oracle Cloud HCM — test execution, result documentation, impact analysis, and new feature documentation

• Provide Taleo Business Edition support — design, development, and maintenance

• Proactively recommend process improvements across the HCM landscape

• Develop and maintain functional documentation: process flows, configuration workbooks, SOPs Track all work in client’s ITSM tool (SolarWinds)

• Attend daily stand-up calls during business hours (8AM - 5PM Pacific)

Requirements:

• 5+ years of hands-on experience with Oracle Fusion Cloud HCM (Core HR, Benefits, Compensation, Absence Management)

• Experience with Oracle Learning and Performance Management modules

• Working knowledge of Taleo Business Edition — configuration, integration, and support

• Experience with HCM Data Loader HDL) and data migration/load processes

• Familiarity with Oracle-ADP integrations or similar payroll interfaces

• Proven ability to support annual HR cycles (Open Enrollment, Compensation, Performance)

• Experience with quarterly Oracle HCM patch impact analysis and testing

• Strong analytical, documentation, and communication skills

• High proficiency in written and spoken English

Nice to Have:

• Experience with Oracle Recruiting Cloud

• Experience with Oracle Time & Labor

• Oracle Cloud HCM certification

• Prior managed services / outsourcing experience

• Familiarity with Agile delivery and ITSM tools

Benefits:

General benefits - depends on the form of employment

• Hybrid work model combining office & remote work

• Attractively located office with collaboration spaces

• Onsite parking space for employees

• Referral program with financial bonus

• Life Insurance

• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment

• Access to internal Learning Platform with multiple trainings oriented for professional growth

Lifestyle benefits:

• Access to MyBenefit platform (Multisport included)

• Team Building activities

• Charity initiatives

• Working environment promoting diversity and inclusion

Health benefits:

• Private medical care - Platinum Package