Senior Chatbot Developer

We are a team of experts, bringing together the best talents in IT and analytics. Our mission is to provide solutions through our flagship service, which includes forming tech teams from scratch, and growing existing units, all tailored to help our partners to become real data driven entities. 

Currently we are looking for a highly skilled Senior Chatbot Developer as we are supporting our partner in developing Business Intelligence team within Global Process Management unit. The team is developing new global generative AI chatbot solutions that will help Operating Companies (OpCos) to run their daily operations smoothly.

Over the past years, the Global Functions - Supply Chain, Commerce, Finance, Procurement and IT - have worked together to create a common set of core processes, embedded in a standard ERP system. These were delivered to OpCos (Operating Companies) in Africa, Middle East, Asia Pacific and the Carribean under one programme. The Global Process Management organisation now supports these OpCos in Business-as-Usual mode to help them continuously adhere to these process standards and improve on their performance.

This role is designed to provide critical technical support to the lead chatbot developer while actively contributing to the success of key delivery projects. You will have the opportunity to share ideas and help shape the architecture while focusing on hands-on development and integrations.

You will join a dynamic, innovative team working on impactful global projects that leverage the latest advancements in conversational AI.

Chatbot solutions play a critical role in automating processes and enhancing user experiences across supply chain, finance, and commerce. Your work will have a tangible impact on global operations.

If you want to:

• work in a collaborative environment focused on innovation and professional growth
• have opportunity to contribute to impactful projects with cutting-edge chatbot and AI technologies
• have a chance to see how your visions come true
• be a member of an international and diverse team of ground-breaking experts
• carry out projects which address real business challenges
• have a real impact on the projects you work on and the environment you work in
• have a chance to propose innovative solutions and initiatives
• opportunity and tools to grow, develop and drive your career forward,

it’s probably a good match.

Moreover, if you like:

• flexible working hours
• casual working environment and no corporate bureaucracy
• having an access to such benefits as Multisport and private medical care
• working in modern office in the centre of Warsaw with good transport links or working remotely as much as you want
• a relaxed atmosphere at work where your passions and commitment are appreciated
• vast opportunities for self-development (e.g. online courses and library, experience exchange with colleagues around the world, partial grant of certification),

it’s certainly a good match!

If you join us, your responsibilities will include:

• designing, developing and implementing chatbot solutions using various platforms and technologies such as Microsoft Bot Framework, Power Virtual Agents, Cognitive Services, etc.
• supporting the lead chatbot developer in architectural discussions and brainstorming, contributing ideas to ensure scalability and efficiency
• focusing on delivering high-quality chatbot solutions, with an emphasis on implementation and integration
• collaborating closely with the Business Intelligence team within the Global Process Management unit to deliver chatbot solutions aligned with business objectives
• integrating chatbots with backend systems and third-party APIs to enable seamless functionality
• working with Global Functions (Supply Chain, Commerce, Finance, Procurement, and IT) to embed chatbot functionalities into ERP systems, ensuring smooth data exchange and process automation
• participating in code reviews and ensuring adherence to coding standards and best practices
• managing the deployment, testing, and monitoring of chatbot solutions, including automation of CI/CD pipelines
• identifying opportunities to optimize chatbot performance and functionality
• staying updated on emerging technologies and trends in conversational AI and applying them to ongoing projects

You are a good candidate if:

• You have experience with Azure, Azure App Services, and Azure Cognitive Services
• You have development skills (5+ years in IT) and at least 2 years of experience in chatbot/AI solutions using one or more platforms such as Microsoft Bot Framework, Power Virtual Agents, Cognitive Services, or Oracle Digital Assistant
• You are proficient in .NET C# and have experience with REST APIs, including integration, data manipulation, and usage
• You have experience and/or some understanding of Natural Language Processing (NLP) and its practical applications
• You have experience working with Git and Azure DevOps
• You are familiar with test management and CI/CD pipeline automation for chatbot deployments
• You have experience integrating backend systems into chatbot solutions
• You are an excellent communicator, able to explain complex technical details to both technical and non-technical audiences
• You are a strong analytical thinker and team player, capable of collaborating effectively and supporting the lead in delivering project goals

Nice to have:

• awareness of emerging technologies and trends in conversational AI
• experience working in a federated enterprise organization
• experience with React / TypeScript / JavaScript
• knowledge of ERP or CRM system integrations
• experience with SQL queries and database management
• understanding of Machine Learning principles and related technologies

Please add to your CV the following clause:

"I hereby agree to the processing of my personal data included in my job offer by hubQuest spółka z ograniczoną odpowiedzialnością located in Warsaw for the purpose of the current recruitment process.”

If you want to be considered in the future recruitment processes please add the following statement:

"I also agree to the processing of my personal data for the purpose of future recruitment processes.”