Lead UI/UX Designer

HSBC Productivity Suite – UI/UX Lead Designer 
Group AI Management & Strategy

Emerging Technology, Innovation & Ventures

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Your career opportunity

Group AI Management and Strategy (AIMS) team is responsible for developing and implementing Group-wide strategic programs across HSBC aimed at accelerating the commercialisation and delivery of Artificial Intelligence / Machine Learning (AI/ML). Key areas of focus include responsible development practices, common platforms and capabilities, AI technology enablement, governance, and the Group-wide AI Strategy.

HSBC is enhancing the utilisation of Generative AI to boost colleagues' productivity and increase their effectiveness, ensuring a controlled and responsible approach. We are looking for a UI/UX Lead Designer to play a crucial role in shaping the user experience and implement the interface design of HSBC Productivity Suite application. This role combines rapid prototyping, collaborating across teams, user feedback, and design excellence to develop the best-in-class colleague productivity app at the bank.

What you’ll do

Design

• Design user experiences that align with the objectives of the HSBC Productivity Suite, ensuring they meet colleagues needs and drive productivity.

• Rapidly prototype features and designs from high-level requirements to support agile prioritisation, discussion, and delivery.

• Nurture design standards by applying customer experience best practices, libraries, and frameworks to produce high-quality code and deliver an exceptional user experience.

• Maintain rigorous standards of design excellence, ensuring interfaces are both functional and visually intuitive.

• Stay abreast of industry trends and incorporate innovative design practices to maintain the application as a best-in-class productivity tool.

Cross-Team Collaboration

• Collaborate with product owners, developers, and users to deliver design solutions aligned with business objectives and user needs

User Research & Analysis

• Collaborate with product teams to leverage user feedback to gain insights into requirements, trends, and habits, to inform design decisions and enhance user experience.

• Participate in the research process for new flows and features

• Conduct user interviews as part of usability testing to gather feedback, understand behaviours and pain points, and refine designs.

What you need to have to succeed in this role

Experience and Knowledge:

• A strong portfolio showcasing senior-level UX design for digital products (including web applications), utilization of and impact on design systems, and the use of research insights.

• Experience with user research methods to inform design decisions.

• Understanding of emerging technologies such as Artificial Intelligence and Generative Artificial Intelligence (AI/Gen AI).

Skills:

• Excellent written and verbal communication skills to effectively convey information to users and engage senior stakeholders.

• Strong ability to analyse data and user behaviour, and translate insights into strategic actions and design.

• Proactive attitude, self-motivated, goal-oriented, and passionate about staying up to date on the latest technology advancements and their benefits to internal teams and team members.

• Comfortable using English (spoken and written) in day-to-day work, including participating in team discussions and presenting updates in English when needed.

What we offer

The pay range for this role is 23300 PLN - 27000 PLN (monthly, gross).

Additional car allowance in the amount of 4786 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Competitive salary

• Annual performance-based bonus

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events

• CSR initiatives

• Nursery discounts

• Financial support with trainings and education

• Social fund

• Flexible working hours

• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

Online behavioural test (for external candidates only)

Telephone screen (for external candidates only)

Interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.