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  • FinOps Technical Programme Lead & IT Service Owner
    New
    PM

    FinOps Technical Programme Lead & IT Service Owner

    Kraków
    Type of work
    Full-time
    Experience
    C-level
    Employment Type
    Permanent
    Operating mode
    Hybrid

    Tech stack

      Program Management

      advanced

      AWS

      regular

      Azure

      regular

      GCP

      regular

      Communication

      regular

      ITIL

      regular

    Job description

    Some careers shine brighter than others.

    If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


    Your career opportunity


    As the FinOps Programme Lead & IT Service Owner, you will lead the development, deployment, and optimization of FinOps tooling solutions and end-to-end management of FinOps-related IT services, ensuring cloud financial management solutions are effectively delivered, maintained, and continuously improved.


    What you’ll do

    Program Management & Stakeholder Engagement:

    • Drive the implementation, and enhancement of FinOps tools for cloud cost visibility, forecasting, and optimization.
    • Shape and gain agreement to scope of Programmes; develop and maintain the vision for programmes, desired outcomes, plans, budgets, resource requirements, timelines, and risk management strategies.
    • Provide executive-level reporting and recommendations for cloud financial management.
    • Manage Programme Steering Committees consisting of senior, cross-functional stakeholders


    Service Ownership & Management:

    • Own and manage the lifecycle of FinOps IT services, ensuring they align with business objectives and cloud financial strategies.
    • Define and maintain service level agreements (SLAs) and key performance indicators (KPIs) for FinOps services.
    • Oversee the implementation, enhancement, and support of FinOps tools and platforms.
    • Ensure compliance with cloud financial governance policies and regulatory requirements.


    What you need to have to succeed in this role


    • Experience: 5+ years of experience in technical program management, cloud cost optimization, or FinOps.
    • Cloud Knowledge: Strong understanding of public cloud platforms (AWS, Azure, GCP) and cloud-native services.
    • Program Management: Proven track record of leading technical programs, stakeholder management, and driving cost optimization initiatives.
    • Effective communication and stakeholder management skills, with the ability to influence decision-making at various levels of the organization.
    • Effective interpersonal skills, with the ability to collaborate across different teams and levels of the organization.
    • IT Service Management: Experience in ITIL frameworks, incident management, and service delivery within cloud environments


    What we offer


    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery discounts
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours
    • Free parking


    If your CV meets our criteria, you should expect the following steps in the recruitment process:

    • Online behavioural test
    • Telephone screen
    • Job interview with the hiring manager


    We are looking to hire as soon as possible so don’t wait and apply now!

    You'll achieve more when you join HSBC.

    Undisclosed Salary

    Permanent

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