Cloud DevOps Engineer

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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

We have an exciting opportunity for you to join our Platform and Cloud Engineering (PCE) team and work with the delivery of cloud platform solutions for CTO. Our focus is on creating reusable and shared services that minimize duplicated efforts and significantly lower build and operational costs. Your role will be pivotal in enhancing our Cloud API Platform, which enables project teams to deploy their APIs seamlessly while we manage the underlying infrastructure. We operate as a global team, and we are expanding our presence in Poland to provide quality support across different time zones as we move into 2021. This is your chance to be part of a dynamic team that is shaping the future of cloud services in CTO.

What you’ll do

• Take responsibility for the delivery and consultancy of CTO cloud projects.

• Provide technical and application guidance to multiple project teams for successful project delivery.

• Support production incidents through effective management, problem determination, and root cause analysis.

• Participate in follow-the-sun support with the Hong Kong team, including weekend and non-office hour on-call duties.

• Adhere to Google best practices in Site Reliability Engineering, focusing on prevention and preparation.

• Collaborate with SRE team members to share support responsibilities and maintain a robust support roster.

• Ensure high-quality production support by engaging in proactive monitoring and incident response strategies.

• Contribute to continuous improvement initiatives within the cloud projects and support frameworks.

What you need to have to succeed in this role

• Bachelor’s degree or higher in computer science, engineering or related field.

• 2+ years of experience in system/ infrastructure design, operations.

• Familiar with Linux OS, shell or python scripting experience.

• Familiar with networking and firewall configurations. 

• Strong problem-solving skills, communication skills and documentation skills.

• Embrace diversity and interested in working in a global team structure.

• Excellent written and spoken communication skills.

What we offer

The pay range for this role is 16 567 PLN – 24 841 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Cafeteria platform

• Employee assistance program

• Additional contributions to PPK scheme

• Corporate parties & events

• CSR initiatives

• Nursery discounts

• Financial support with trainings and education

• Social fund

• Flexible working hours 

• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test

• Telephone screen

• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement:

“I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com