Senior Microsoft Dynamics 365 CRM Consultant

Technology Consultant CRM platforms (MS Dynamics)

Our MS Dynamics CRM team is at the forefront of delivering innovative solutions that enhance customer engagement and operational efficiency.

We are seeking a highly skilled and motivated Senior Technology Consultant to join our MS Dynamics CRM team. This role is pivotal in driving the success of our CRM initiatives and ensuring the delivery of high-quality solutions to our clients.

Main responsibilities:

Maintenance and support of existing solutions according to agreed SLA

Working on enhancements and taking part in new implementations (in house and together with external vendors)

Estimating and documenting solutions

Representing the team in front of business and stakeholders

Communication with external parties

Organizing trainings and demo sessions

Testing solutions

Code Review

Following best practices and giving guidelines to other team members

Required competences:

- Microsoft Dynamics CRM, Dynamics 365 CE (with focus on Sales, nice to have Field Service and Dual-Write)

- System customizations (Forms, Web resources, plugins, workflows, JavaScript / TypeScript)

- Microsoft Azure Platform (web applications, Logic Apps, Azure functions, web services)

- .Net Framework 4.0 and newer, C#, ASP.Net, Visual Studio

- Angular

- HTML/XHTML, HTML 5, CSS

- JSON, XML/XSL, Web-services

- Power Automate

- Power Apps

- Azure DevOps

- Agile methodologies

Nice to have:

- Power Pages

- Contact Center (former Omnichannel)

- Customer Service, Customer Journeys