Scrum Master &Product owner

Job Title: Scrum Master & Product Owner

Experience Required:

8–10 years of software product management experience

Stakeholder & Team Engagement:

Manages effective stakeholder engagement across all levels (users, benefactors, executives, champions)

A talent multiplier who enables the team to continuously deliver, improve, and increase velocity

Proven leadership skills and decisive decision-making prowess

Ability to confidently navigate the ambiguity of a zero-to-one product

Ability to understand business problems and bridge with technology capabilities

Agile & Scrum Expertise:

Experience with Agile teams and delivery

Experience as a Product Owner across multiple Scrum teams or at a Scrum of Scrums level

Coaches the Dev Team on empowerment, self-organization, problem-solving, and lean agile practices

Facilitates Scrum events and fosters team involvement in meetings

Ensures Scrum rules are followed and promotes Agile values within the feature team

Guides team in establishing normalized estimates

Coach and monitor Scrum team Agile practices

Facilitates:

Sprint Planning

Daily Standups

Sprint Review/Demo

Sprint Retrospective

Backlog Refinement

Participates in:

Scrum of Scrums (SOS)

PI Planning

Cross-team Communities of Excellence (COEs)

Product Ownership & Backlog Management:

Support Product Owner for backlog management and prioritization

Schedule and communicate ceremony calendars for iterations

Ensure estimation from feature (t-shirt size) to story level (story points)

Ensure Scrum teams’ velocity is documented

Facilitates feature/capability and story estimation

Ensures Stories/Features contain:

Correct labels

Epic rollup

Approvals

Documentation

Agreed timelines

Detail standards (scope, assumptions, acceptance criteria)

Project & Program Management:

Establish and maintain processes for managing scope during the project lifecycle

Set quality and performance standards

Assess risks

Structure and manage integrated, multitrack performance databases (digital, print, social, broadcast, experiential)

Develop and maintain partnerships with third-party resources (vendors, researchers)

Assign and monitor resources to ensure project efficiency and maximize deliverables

Report project outcomes and/or risks to appropriate management channels

Escalate issues as necessary according to project work plan

Handle financial management and program management support

Delivery & Execution Support:

PMT Project Manager facilitates team progress to deliverables

Helps teams focus on delivering value aligned to daily, iteration, and PI goals

Balances scope, inter-dependencies, and time commitments

Work with Product Owners, Solution Architects, and other stakeholders to ensure strategy and execution alignment

Unblocks impediments and escalates issues at the team/sprint level

Manage risks and dependencies

Work with team and RTE to escalate, track, and unblock impediments

Increase team effectiveness

Shield Development Team from external interference

Coordinate and support Development Team and hand off to Release Management Team for deployments

Monitoring & Metrics:

Measures and monitors development metrics

Tracks iteration velocity/burndown

Manage and optimize the flow of value through the Scrum team using GitLab

Track execution of features and capabilities

Keep teams accountable for their timelines

Communication & Problem Solving:

Strong, proven problem-solving skills

Ability to quickly analyze the most expedient method to recover business operations

Ability to understand user problems by talking to users and analyzing data

Excellent written and oral communication skills