Lead DevOps Engineer

What's the role?

We are looking for a Lead GIS DevOps Engineer to found and build our GIS Platform & DevOps capability. This will be the first engineering role on the team, responsible for designing, deploying, and operating our ArcGIS Enterprise platform on a customized AWS EKS (Kubernetes) environment.

This role is ideal for a highly autonomous engineer who enjoys hands‑on problem solving, operating complex platforms, and turning loosely defined requirements into reliable production systems.

Key Responsibilities

Platform Engineering & Operations (Primary Focus)

• Design, install, configure, upgrade, and operate ArcGIS Enterprise (Portal, Server, Data Store, Web Adaptors).

• Own platform availability, performance, scalability, and security.

• Implement HA and DR designs and validate them through testing.

• Act as the primary on‑call escalation and technical authority for ArcGIS Enterprise.

Advanced ArcGIS Platform Engineering

• Perform ArcGIS log analysis and deep service performance tuning:

  • Instance counts, pooling strategies, timeout tuning

  • Diagnosing latency, queue saturation, and throughput issues

• Implement GIS‑specific observability, including:

  • ArcGIS Monitor

  • Custom metrics for latency, queue depth, and concurrency

• Design storage architectures for geospatial workloads:

  • EBS / EFS / S3 / FSx / RDS

  • Raster vs FGDB vs EGDB patterns

• Optimize I/O and throughput across storage, disk, and network layers.

• Lead load testing and capacity planning efforts.

• Design and validate disaster recovery for Portal and Data Store, including cross‑region scenarios.

• Implement identity integration (SAML / OIDC, role and group mapping).

• Drive cost optimization (autoscaling, storage tiering, infra efficiency).

• Build GIS‑aware CI/CD (GISOps):

  • Service deployments

  • Schema changes

  • Data migrations

DevOps & Kubernetes

• Operate ArcGIS Enterprise on AWS EKS.

• Implement Infrastructure as Code (Terraform, Helm).

• Create deployment and upgrade pipelines.

• Partner with central platform teams on Kubernetes standards.

Team Foundation

• Establish initial operational standards, runbooks, and best practices.

• Help define future hiring needs and role profiles.

• Collaborate closely with application, data, and analytics teams.

Who are you?

• Experience running enterprise workloads on AWS, ideally with EKS / Kubernetes exposure.

• Solid understanding of Linux, networking, and cloud security fundamentals.

• Proven experience with Infrastructure as Code and automation.

• Strong scripting skills (e.g. Python, Bash) for operations and tooling.

• A track record of working independently, owning outcomes end-to-end.

• Excellent communication skills and comfort working across organizational boundaries.

Nice to Have

• Experience operating ArcGIS Enterprise in production environments.

• Experience deploying or operating ArcGIS on Kubernetes or containerized platforms.

• Familiarity with Helm, ArgoCD, GitHub Actions, or similar tools.

• Experience building greenfield platforms or teams.

• Observability experience (Prometheus, Grafana, CloudWatch, etc.).

• Background in enterprise geospatial workflows and large‑scale datasets

What We Offer

• A rare opportunity to build and evolve a modern GIS DevOps platform at enterprise scale

• High ownership and influence over architecture, tooling, operational standards, and team culture.

• Collaboration with experienced cloud, data, analytics, and platform engineering teams.

• Competitive compensation and benefits aligned with the Polish technology market.

• An engineering culture focused on autonomy, trust, and operational excellence.

• Flexible working hours & a flexible approach to office vs. remote work

• Medical coverage for you and your family

• Yearly variable bonus

Life at HERE in Poland comes with a competitive total rewards package designed to support your health, wellbeing, and performance. This includes a base salary, a Short-Term Incentive (STI) bonus (percentage based on role), a creative tax advantage for eligible positions, private medical care (including dental), life insurance, a meal allowance, vision reimbursement, a remote work allowance (if applicable), access to MyBenefit and Multisport programs, and various wellbeing initiatives. Paid time off, sick leave, and parental leave are provided in accordance with the Polish Labor Code.

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Change is HERE. Apply Now.