We are HCLTech, one of the fastest-growing large tech companies in the world and home to 224,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering, R&D, Cloud, AI, IT infrastructure, BPO, industry-specific solutions including financial services, healthcare, manufacturing, retail, telecommunications, and public sector.
Responsibilities:
- Firmware upgrades and patching of network devices according to agreed-upon frequency and OEM recommendations.
- Management of WAN/DC-LAN infrastructure.
- Configuration and troubleshooting of Fortinet SD-WAN.
- Configuration of HPE/Aruba switches and Aruba Wireless.
- Management of DNS/DHCP and IPAM tools, including EfficientIP and Infoblox.
- Management of load balancers using ADC and F5.
- Management of SSL encryption, including ports, ciphers, and protocols.
- Collaboration with the customer to gather information on application impact and functionality issues.
- Coordination of hands-and-feet support for network devices at customer data centers.
- Operational support for incident, change, and problem management for data center network devices.
- Capacity forecasting and performance assistance for the network.
- Creation and maintenance of operational runbooks and standard operating procedures.
- Maintenance of network topology and logs.
- Coordination with third-party vendors for network operational support.
- Provisioning and installation of physical network devices.
- Providing network architecture diagrams.
- Monitoring and generating operational reports.
- Reviewing and approving changes proposed by the service provider.
- Troubleshooting load balancing authentication systems.
- Managing DNS and DHCP services, including configuration, maintenance, and capacity monitoring.
- Providing IP address management services, including installation, relocation, and upgrading of devices.
- Performance monitoring and management, including proactive measures and self-healing capabilities.
- Resolution of network problems in accordance with incident and problem management policies.
Requirements:
- Experience in firmware upgrades and patching of network devices.
- Knowledge and experience in WAN/DC-LAN infrastructure management.
- Experience with Fortinet SD-WAN and HPE/Aruba switches.
- Proficiency in DNS/DHCP and IPAM tools, including EfficientIP and Infoblox.
- Experience with load balancer management using ADC and SSL encryption.
- Strong communication and collaboration skills with customers.
- Hands-on experience in network troubleshooting and incident management.
- Capacity forecasting and performance monitoring expertise.
- Familiarity with network architecture and topology.
- Ability to generate and interpret operational reports.
- Understanding of change management processes.
- Familiarity with DNS, DHCP, and IP address management.
- Proficiency in performance monitoring and management tools.
- Ability to coordinate with third-party vendors for network support.
- Certifications such as RHCE or equivalent are desirable.
What we offer:
- Competitive salary and performance bonuses
- Social benefits package
- Additional health insurance
- Remote model of working
- Referral bonus
- Learning hub
- Team buildings and company events
- Career growth
The driving force behind that work, our people are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help find their spark and become the best version of themselves.
Join our team now!