Lead / Senior Automation Specialist

Your new company

Our client is a Scandinavian company building its SSC structures in Warsaw.

This exciting development offers a unique opportunity to be part of a dynamic team during a pivotal phase of growth and transformation. Join us in contributing to the success of a company known for its innovative approach and commitment to excellence.

Your new role

As a Lead/Senior Automation Specialist, your responsibilities will include designing, developing, and implementing automation solutions and self-service platforms to streamline IT and business operations, improve efficiency, and enhance the user experience. You will work closely with cross-functional teams to identify opportunities for automation, develop scalable solutions, and maintain the overall health and performance of automated systems. Your role will require experience in designing and implementing automation solutions, the ability to work effectively in a team and communicate with various departments, and knowledge of automation tools and technologies. If you enjoy challenges and want to contribute to improving processes within our company, we invite you to apply!

Main responsibilities

• Design, develop, test, and maintain custom applications and components using .NET technologies, Salesforce platform, and Umbraco web CMS platform.
• Translate business requirements into technical solutions in close collaboration with stakeholders.
• Develop automation scripts using appropriate tools and languages (e.g., Python, PowerShell, Ansible).
• Design self-service workflows and interfaces that are user-friendly and effective.
• Create and maintain documentation for all automation processes and self-service platforms.
• Deploy and configure automation tools and self-service platforms.
• Monitor automation systems for performance issues and resolve them promptly.
• Conduct regular maintenance and updates to ensure ongoing reliability and security.
• Collaborate with IT & business teams to understand their needs and provide automated solutions.
• Conduct training sessions and workshops for users and IT staff on new automation and self-service tools.
• Act as a point of contact for automation-related inquiries and support.
• Analyze existing IT processes to identify inefficiencies and areas suitable for automation.
• Propose and implement improvements to enhance overall IT service delivery.
• Keep abreast of industry trends and best practices in IT automation and self-service.
• Establish metrics and KPIs to measure the effectiveness of automation solutions.
• Generate regular reports on automation performance, usage, and impact.
• Provide insights and recommendations based on data analysis to drive further improvements.
• Ensure compliance with security, quality, and regulatory requirements.

What you'll need to succeed

• Strong understanding of process automation methodologies (e.g., RPA, scripting, APIs, orchestration).
• High level of proficiency in building automated solutions.
• Experience with automation platforms such as [insert technology].
• Solid scripting knowledge (e.g., Python, PowerShell, Ansible) is an advantage.
• Ability to understand and map complex processes and workflows.
• Analytical mindset with strong problem-solving skills.
• Familiarity with ITSM tools and concepts (e.g., [insert technology]).
• Experience working in a regulated environment, ideally in the pharmaceutical or life sciences sector.
• Understanding of compliance requirements such as GxP, GDPR, and auditability in automated solutions.
• Strong collaboration and communication skills, with the ability to translate technical topics into business value.
• Agile mindset and experience with working in cross-functional teams or agile teams is a plus.
• High level of proficiency in IT Operations, infrastructure, and lifecycle management.
• Ability to work both independently and collaboratively in cross-functional and component teams.
• Effective communication skills and the ability to translate technical topics into business context.

What you'll get in return

• Career in an Organization with Scandinavian Culture and Values: Experience a work environment that emphasizes equality, work-life balance, and sustainability.
• Work in a hybrid model (3 days in the office per week).
• Potential for a permanent contract after an initial 3-month period.
• Comprehensive medical coverage through Medicover.
• Sports Card: Access to various sports facilities and activities.
• Life insurance coverage for added security.
• Opportunity to be involved in the transition of processes.
• Attractive and competitive salary.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.