QA Engineer

Overview

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known all over the world as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space.

What’s the position?

We are seeking a Manual QA Engineer to join our dynamic team focused on delivering exceptional sports betting and casino gaming experiences. The ideal candidate will bring a strong background in quality assurance, deep technical expertise, and a proactive approach to ensuring the highest standards of product performance and functionality. This role requires the ability to work collaboratively across teams in a fast paced, complex environment while mentoring junior team members and leading quality initiatives.

As a QA Engineer, your responsibilities will include:

• Participating in all stages of the Software Development Life Cycle (SDLC) to ensure product quality

• Reviewing and analysing product and technical requirements to develop comprehensive test strategies

• Collaborating with QA and development teams to create detailed test plans and test cases

• Executing test cases and analysing results to identify and document issues

• Reporting and managing bugs, and assisting in troubleshooting issues

• Monitoring health check metrics to ensure product stability

• Working closely with Product and Development teams to drive continuous improvement

• Contributing to QA Key Performance Indicators (KPIs) to track and enhance the efficiency and effectiveness of QA processes

• Learn our application(s) inside and out and become subject matter expert

• Mentor and guide junior QA team members in best practices, tools, and troubleshooting methods

• Take ownership of testing strategy and execution for complex features or modules

• Act as the primary QA point of contact in cross-functional discussions and planning sessions

Requirements

Who are we looking for?

We are seeking a highly organized individual with a proactive mindset and a passion for tackling challenges with innovative ideas and solutions. The ideal person isn’t just focused on what we’re building today but is eager to understand our long-term vision and its impact on our customers. They are committed to ensuring that every step we take aligns with our goal: delivering an exceptional customer experience.

Key skills required for this position:

• 3+ years of professional experience in QA testing for web and mobile applications

• Advanced expertise in identifying and resolving complex issues in web and mobile applications, including performance bottlenecks, integration failures, and UI/UX inconsistencies

• Mastery in using QA tools (e.g., Proxyman, Charles, DevTools, Postman) and emulators for efficient troubleshooting and debugging

• Mid-level knowledge of SQL, with the ability to write and execute queries to validate data and support troubleshooting efforts

• Exceptional analytical and problem-solving abilities, with a keen eye for detail

• Thorough understanding of test management software and the QA role throughout the SDLC

• Outstanding written and verbal communication skills to effectively convey ideas and feedback

• Strong decision-making abilities, especially under tight deadlines or when prioritizing tasks in a fast-paced environment

• Strong teamwork and collaboration abilities, with a proactive approach to cross-functional engagement

• Team-oriented mindset, demonstrating excellent interpersonal skills for working with diverse stakeholders

• Proven time management skills, with the ability to meet deadlines in a dynamic environment

• Self-motivated, detail-oriented, and adept at prioritizing tasks in a fast-paced, complex setting

• A genuine enthusiasm for sports betting and casino gaming, with a passion for understanding the industry

• Experience with test automation development (backend or frontend) in Python is a plus