JavaScript Customer Success Engineer
JS
JavaScript Customer Success Engineer
Gdynia
Type of work
Undetermined
Experience
Mid
Employment Type
B2B, Permanent
Operating mode
Remote
Tech stack
JavaScript
HTML
CSS
ReactJS
Vue.js
Angular 2+
Job description
Online interview
Handsoncode is a vendor of developer tools. Our data grid component called Handsontable is used by thousands of developers working for Fortune 500 enterprises around the world.
We are looking to add a talented Customer Success Engineer to our team. You will help our customers' development teams get the most value out of Handsontable.
The type of work you would do:
- Investigate the business needs and technical challenges experienced by developers that integrate our product in their projects and assist them with advice.
- Build custom functionality and PoC's to address customer needs
- Run training sessions for our customers and their teams to help them become experts in Handsontable.
- Collaborate closely with our software engineers, QA and technical writers to convert customer pain points into enhancement suggestions.
What we expect you to bring:
- Extensive JavaScript development experience (4+ years)
- Working knowledge or ability to learn popular frameworks (React, Angular, Vue, others)
- Excitement to engage with customers
- Great communication and presentation skills
- Knowledge of web browser differences, limitations, and quirks
- Advanced usage of browser developer tools, including debugging and profiling
- Good understanding of business needs, skills in root cause analysis
- Advanced written and spoken communication in English (C1)
Nice, but not mandatory to have:
- Knowledge in full-stack development and architecture
- Experience in solution or sales engineering, technical communication, technical support or related fields
- Track record of working with international customers
What we offer:
- Competitive salary
- B2B / Permanent
- Flexible working hours and time-off
- Stationary (Gdynia) or Remote in Poland
- Open and inspiring atmosphere
- Paid vacation, parental leave, etc
- Multisport card
- Private medical care
- Extended life insurance
- When working at the office: break room, free snacks, and beverages, regular team lunches
- IT equipment of your choice
- Work in an open environment with a unique culture
How to apply:
- To apply, send your CV using the form below!
- Recruitment process:
1) Pre-screening interview call,
2) Simple work assignment representative to the kind of work, with a reasonable deadline, that will not take more than two hours,
3) Interview call or meeting with our team members - All applicants will be considered without regard to race, color, national origin, religion, sexual orientation, sex, age, marital or parental status, disability, veteran status, gender identity, or expression.
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