JavaScript Customer Success Engineer
JavaScript
JavaScript Customer Success Engineer
JavaScript
PPNT, Gdynia
Handsontable
Undetermined
B2B, Permanent
Mid
Remote
3 607 - 5 549 USD
Net per month - B2B2 996 - 4 661 USD
Gross per month - PermanentTech stack
JavaScript
HTML
CSS
ReactJS
Vue.js
Angular 2+
Job description
Handsoncode is a vendor of developer tools. Our data grid component called Handsontable is used by thousands of developers working for Fortune 500 enterprises around the world.
We are looking to add a talented Customer Success Engineer to our team. You will help our customers' development teams get the most value out of Handsontable.
The type of work you would do:
- Investigate the business needs and technical challenges experienced by developers that integrate our product in their projects and assist them with advice.
- Build custom functionality and PoC's to address customer needs
- Run training sessions for our customers and their teams to help them become experts in Handsontable.
- Collaborate closely with our software engineers, QA and technical writers to convert customer pain points into enhancement suggestions.
What we expect you to bring:
- Extensive JavaScript development experience (4+ years)
- Working knowledge or ability to learn popular frameworks (React, Angular, Vue, others)
- Excitement to engage with customers
- Great communication and presentation skills
- Knowledge of web browser differences, limitations, and quirks
- Advanced usage of browser developer tools, including debugging and profiling
- Good understanding of business needs, skills in root cause analysis
- Advanced written and spoken communication in English (C1)
Nice, but not mandatory to have:
- Knowledge in full-stack development and architecture
- Experience in solution or sales engineering, technical communication, technical support or related fields
- Track record of working with international customers
What we offer:
- Competitive salary
- B2B / Permanent
- Flexible working hours and time-off
- Stationary (Gdynia) or Remote in Poland
- Open and inspiring atmosphere
- Paid vacation, parental leave, etc
- Multisport card
- Private medical care
- Extended life insurance
- When working at the office: break room, free snacks, and beverages, regular team lunches
- IT equipment of your choice
- Work in an open environment with a unique culture
How to apply:
- To apply, send your CV using the form below!
- Recruitment process:
1) Pre-screening interview call,
2) Simple work assignment representative to the kind of work, with a reasonable deadline, that will not take more than two hours,
3) Interview call or meeting with our team members - All applicants will be considered without regard to race, color, national origin, religion, sexual orientation, sex, age, marital or parental status, disability, veteran status, gender identity, or expression.
Published: 14.09.2021
Office location
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