IT Administrator

We are looking for a people-oriented, team-minded IT Administrator to join our in-house IT Administration team. This is an on-site position based in our Krakow office.

In this role, you will be responsible for managing and developing our local IT infrastructure, with a strong focus on networking (routing, security, and monitoring) and cloud-based solutions used across the company, including Microsoft 365, Defender for Endpoint, and endpoint management systems.

Responsibilities

• Manage, monitor, and continuously improve the office IT infrastructure, with emphasis on internal network architecture (Cisco, Palo Alto, Meraki)

• Ensure high availability, security, and performance of local and inter-office networks

• Administer and support Microsoft 365 environment, including Defender (client/server), endpoint protection, and configuration via tools like Intune and Jamf

• Monitor and troubleshoot endpoint applications and services

• Provide day-to-day IT support to local and remote end users (development and support teams)

• Identify technical issues, analyze root causes, and implement effective solutions

• Recommend and drive improvements in IT infrastructure and security

Requirements

• Strong understanding of networking concepts: topology, configuration, routing, security

• Practical experience working with network equipment (Palo Alto, Cisco, Meraki)

• Working knowledge of Windows and Mac OS (workstation management)

• Familiarity with Microsoft 365, Defender for Endpoint, Intune, or other endpoint protection and management platforms

• Experience with endpoint application monitoring and troubleshooting

• Scripting skills (powershell or bash)

• Ability to learn quickly, work independently, and prioritize tasks

• Strong communication and interpersonal skills

• Very good command of English (written and spoken)

• Hybrid work model from Krakow's Office

Nice to have

• Experience with Azure Active Directory (Entra ID) and domain services

• Familiarity with virtualization platforms (e.g., KVM or others)

• Experience with Linux system administration (preferably Redhat-based distributions)

Benefits of joining Grape Up

• Non-corporate work environment among experienced engineers

• Individual growth & development plan supported by cyclical feedback sessions

• Access to knowledge platforms (e.g. Pluralsight)

• Equipment of your choice

• In-house business and tech trainings, and meetups

• Financing of conferences, external trainings, and certifications

• Language lessons (English, German and Polish for foreigners)

• Cafeteria MyBenefit where you can choose your favorite perks (e.g. LuxMed private medical care, MultiSport, shopping and event vouchers, etc.)

• Weekly Lunch & Learn where we meet up in the office, lunch together, and share our knowledge

• Employee referral program

• Rewards for the success of the month and year awarded by our employees

• Integration activities & trips