Technical Engineer
Technical Engineer
Kraków
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Remote
Tech stack
Troubleshooting
English skills
Network Security
IT Security Knowledge
Job description
Main responsibilities:
- Be a trusted technical authority to global customers and partners
- Work with customers via collaboration tools to solve highly complex technical issues
- Engage in cross technology collaborations to help solve issues in heterogeneous network environments
- Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team
- Be the first to lay hands on the latest and greatest technologies in the field of networking security
- Collaborate with engineering team to improve product quality by identifying and submitting software defects
- Recreate customers technical problems in internal state-of-the-art lab
Main requirements:
- 3+ years of related experience involving high level customer support in Security technologies.
- Technical knowledge with proven experience in networking and network security
- Knowledge and experience in network security technology, Cloud Security would be nice to have
- Evidence of troubleshooting skills on high level
- Foundation of Linux / UNIX command line tools / environment
- Fluent in English, written and spoken
We'll be impressed if you can also show one of these:
- Advanced Linux skills, Windows troubleshooting
- Scripting Languages
- Relevant industry certification
- Experience configuring, troubleshooting Security Products
- Presentation and training skills
Development opportunities:
- Grow your technical and soft skills
- Ability to present in seminar and conferences such as Company live and partner meetings
- Support in pursuing Certification
- Contribute to Company intellectual capital. (Automation projects, Hackathons, etc.)
- Mentoring and coaching
- Becoming Subject Matter Expert
- Giving back to local and global community (charity events)
Our offer:
- B2B cooperation via Experis
- 100% remote work
- Many development opportunities and access to modern technology
- Medicover
- Multisport Card
- Life insurance and many more
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