ServiceNow HRSD Design Lead
B2B via Experis
100% REMOTE
Skills (must have and nice to have)
• ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD
• At least 4+ years of experience as SN HRSD BA
• ServiceNow platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting
Duties:
• Ability to lead analysis, design work to provide solutions to business problems
• Ability to present the SN HRSD solution (Global Template, already developed) to business stakeholders and gather requirements. Should be able to answer questions related to SN HRSD.
• Ability to validate requirements, reason out reasons for deviations to Global Template and promote a fit-to-standard approach
• Work with business stakeholders to break down HRSD business requirements into workable SN solution design
• Support all team members with design options in service now HRSD for various topics
• Support dev team during the sprint to solve any design problem• Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements
• Share SN design related best practices• Lead any design work related to new SN features and capability
Technology: ServiceNow HR Service Delivery (HRSD)
Project management methodology: Scrum
We offer
· B2B via Experis
· 100% remote work
· Medicover
· Multisport
· E-learning platform
· Group insurance
Net per hour - B2B
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