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ServiceNow HRSD Design Lead
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ServiceNow HRSD Design Lead

49 - 55 USD/hNet per hour - B2B
49 - 55 USD/hNet per hour - B2B
Type of work
Full-time
Experience
Senior
Employment Type
B2B
Operating mode
Remote

Tech stack

    English

    C1

    ServiceNow HRSD

    advanced

    Knowledge base

    advanced

    ServiceNow Certificate

    regular

Job description

Online interview

 

ServiceNow HRSD Design Lead

B2B via Experis

100% REMOTE


Skills (must have and nice to have)

• ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD

• At least 4+ years of experience as SN HRSD BA

• ServiceNow platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting


Duties:


• Ability to lead analysis, design work to provide solutions to business problems

• Ability to present the SN HRSD solution (Global Template, already developed) to business stakeholders and gather requirements. Should be able to answer questions related to SN HRSD.

• Ability to validate requirements, reason out reasons for deviations to Global Template and promote a fit-to-standard approach

• Work with business stakeholders to break down HRSD business requirements into workable SN solution design

• Support all team members with design options in service now HRSD for various topics

• Support dev team during the sprint to solve any design problem• Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements

• Share SN design related best practices• Lead any design work related to new SN features and capability


Technology: ServiceNow HR Service Delivery (HRSD)

Project management methodology: Scrum


We offer

·       B2B via Experis

·       100% remote work

·       Medicover

·       Multisport

·       E-learning platform

·       Group insurance

49 - 55 USD/h

Net per hour - B2B