Senior Solution Consultant (Microsoft Dynamics 365)

A functional Consultant specialized in Microsoft Dynamics 365 plays a crucial role in implementing and optimizing the tool to meet business needs.

Expertise and Knowledge:

• Deep Product Knowledge:
• Extensive understanding of Microsoft Dynamics 365 modules, including Finance and Operations, Customer Service, Sales, Marketing, and Field Service
• Knowledge of the platform’s capabilities, limitations, and best practices for customization
• Industry Experience:
• Experience in automotive industry can be valuable for understanding sector-specific requirements and challenges

Responsibilities:

• Requirement Gathering:
• Collaborate with stakeholders to understand business needs and processes
• Conduct workshops and interviews to elicit requirements and document them comprehensively
• Solution Design:
• Translate business requirements into functional specifications
• Design solutions that leverage standard functionalities of Dynamics 365 and identify areas requiring customization
• Configuration and Customization:
• Configure the Dynamics 365 environment to align with business needs
• Customize entities, workflows, forms, and dashboards as required
• Integration:
• Plan and oversee the integration of Dynamics 365 with other systems (e.g., ERP, CRM, third-party applications)
• Ensure data consistency and integrity across integrated systems
• Implementation:
• Lead or assist in the deployment of Dynamics 365 solutions
• Training and Support:
• Support in development of user manuals and training materials
• Offer ongoing support and troubleshoot issues post-implementation
• Documentation:
• Create detailed documentation of the configuration, customizations, and integrations
• Maintain documentation for future reference and auditing

Skills and Competencies:

• Analytical Skills:
• Strong analytical and problem-solving skills to assess complex business processes and design appropriate solutions
• Communication Skills:
• Excellent verbal and written communication skills to interact effectively with stakeholders at all levels
• Ability to convey technical information to non-technical users
• Project Management:
• Familiarity with project management methodologies (e.g., Agile, Scrum) to manage projects efficiently
• Ability to coordinate tasks, manage timelines, and ensure tasks stay on track
• Change Management:
• Skills in managing organizational change and ensuring user adoption.
• Ability to guide businesses through the transition to new systems and processes
• Technical Proficiency:
• Understanding of the technical aspects of Dynamics 365, including architecture, data models, and integration points
• Ability to work closely with technical teams (developers, IT staff) to implement and support solutions

Our Offer:

• Remote
• Contract B2B via Experis
• MultiSport Plus
• Group insurance
• Medicover Premium
• e-learning platform