Senior Microsoft Dynamics 365 Functional Consultant

Location: Hybrid work model - 2 days per week from the client’s office (Wroclaw, Poznan, Cracow, Opole, Lublin, Gdansk, Warsaw, Katowice)
Availability: ASAP / within 1 month 
The offer applies to permanent work

For our client we are looking for candidates for the position of a Senior Microsoft Dynamics 365 Functional Consultant.

Job Tasks:

• Lead requirements gathering through workshops, interviews, and SME/Product Owner sessions to define business and functional needs

• Translate customer goals into future-proof solution designs in collaboration with Architects and Engineers

• Co-create and present AI-augmented platform concepts that inspire business stakeholders and unlock new capabilities

• Guide Product Owners in backlog structuring, writing Epics, Features, and User Stories (BDD where applicable)

• Advise on the right balance between configuration, customization, and AI-driven automation

• Act as a trusted advisor ensuring solutions align with the client's long-term organizational strategy 

Requirements:

• Hands-on knowledge of Dynamics 365 (Contact Center/ Sales/ Service) and Power Platform – including out-of-the-box capabilities, limitations, and licensing

• Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer experiences

• Skilled in translating business requirements into process designs and data models following Microsoft best practices

• Experienced in Agile delivery – sprint planning, backlog management, and writing well-structured User Stories 

• Able to engage and influence stakeholders at all levels, from operational teams to C-suite

• Strong client-facing skills – building lasting relationships, facilitating workshops, and navigating complex organizational dynamics 

• Analytical and adaptable, with an eye for identifying business transformation opportunities beyond the immediate scope 

• Microsoft certifications related to Dynamics 365 (e.g., MB-210, MB-230)

Offer:

• 60-75% tax-deductible copyright costs for software developers

• Medical care

• Life insurance

• MultiSport

• Development & Training: Individual training budget for each employee, including technical training, soft skills training, language courses (English and German), as well as internal and external learning opportunities