Senior Manager (Lean HR Process Design)

Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.

Location: Hybrid work from Warsaw

Contract Type: B2B

Rate: 130–140 PLN/hour

Tasks:

Process & Experience Design Leadership

• Lead end-to-end process design for assigned workstreams using Lean, Agile, and Human-Centred Design principles.

• Facilitate workshops and co-design sessions with SMEs, functional leaders, and Workstream Leads.

Integration of Functional Aspirations

• Translate strategic and experience aspirations of People functions into practical, scalable process designs.

• Align outcomes with program objectives such as self-service, data-driven decision-making, and technology enablement (including AI).

Standards and Best Practices

• Apply and uphold process design methodology and standards set by the Transformation Enablement Team.

• Coach teams to ensure consistency, reusability, and future-readiness in process documentation and flows.

Stakeholder Engagement

• Collaborate with Workstream Leads, Change & Communications, and Tech teams to ensure readiness for execution.

• Act as a trusted advisor for functional leaders on future-state process architecture.

Handover & Transition Support

• Ensure all processes are captured in SOPs, RACIs, and workflows.

• Support transition and hypercare activities for smooth adoption by operational teams.

Requirements:

• 5–8 years of experience in process design, service design, or HR operations.

• Lean Six Sigma Black Belt preferred; strong Lean proficiency required.

• Proficient in process mapping/documentation tools (e.g., Lucidchart, Visio, Miro).

• Strong facilitation and stakeholder management skills.

• Ability to train and coach teams in process design and optimisation best practices.

• Background in HR transformation, shared services, or digital experience design is a plus.

• Working knowledge of HRIS platforms (e.g., Workday, ServiceNow) and exposure to AI/automation tools desirable.

Offer:

• Medicover

• Multisport

• E-learning platform

• Group insurance