Senior Application Support

Start Date: ASAP / up to 1 month / flexible

B2B contract via Experis: 100–110 PLN/h + VAT

Work Model : Hybrid - Wrocław (2 days in the office / 3 days remote)

Key Responsibilities

• Provide day-to-day application support by resolving incidents and requests reported via ServiceNow by internal and external users

• Manage and respond to inquiries received through the support mailbox

• Perform data maintenance activities, including loading data packages and completing missing datasets

• Continuously monitor the Impact application to ensure stability and performance

• Carry out proactive and preventive maintenance to minimize incidents

• Take part in the on-call duty and resolve critical incidents outside standard working hours

• Support release and change activities, including Sunday deployments when required

Required Soft Skills

• Full professional proficiency in English

• Strong user-centric mindset and understanding of user challenges and business needs

• Open-minded, honest team player

• Understanding of Agile practices

Technical Skills

• Experience in Linux server administration (databases, virtual machines, on-prem environments, practical use of Unix/Linux commands)

• Very good practical knowledge of SQL

• Very good practical knowledge of Oracle SQL

• Experience working with technical documentation (reading and writing)

• Experience with Microsoft Azure solutions (nice to have)

Benefits

• Medicover healthcare package

• Multisport card

• Access to e-learning platforms

• Group insurance