Project Manager (Financial Services)

Project Manager (Financial Services)

B2B via Experis

Hybrid work (Warsaw)

 Responsibilities:

Lead system developments and new business on boarding projects across Operations;

• Preparation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to 
• assure smooth projects implementation;
• Formulate project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met;
• Preparation of business requirement documentation;
• Test new system functionalities in UAT environments;
• Formulate and coordinate regression test plans in readiness for the commencement of version testing;
• Report and assign the analysis and resolution tracking of software and non-software defects in the central defect management database;
• Support Production Validation Testing for new system functionalities and client changes;
• Cooperate with various stakeholders to effectively deliver projects;
• Build and maintain effective working relationships with Technology, Oversight teams, Relationship Managers and Project Managers, 
• by demonstrating committed inclusion in relevant forums, projects, business developments and service calls;
• Support high quality of service delivered by the team;
• Challenge the status quo, display initiative and innovation;
• Support colleagues and peers with production problems;
• Proactive actions targeting at minimising implementation risk;
• Perform root cause analysis of common processing problems;
• Ensure effective MIS process;
• Ensure implemented process is compliant with local and global regulations;
• Ensure all Team procedures/checklist and audit requirements are updated;
• Ensure all issues / potential issues are escalated appropriately and in a timely manner;
• Manage client and business ad-hoc queries and requirements;
• Encourage positive and professional working environment;
• Perform regular and ad hoc trainings for team members;
• Display appropriate involvement in Department strategic planning;
• Ensure all mandatory training is completed;
• Support manager with running team meetings, providing feedback for 1-2-1s and appraisals;
• Participate in business trips as required;
• Additional business oriented tasks requested by manager;
• Support the manager in all aspects and tasks;
• Manage the projects portfolio within the unit and monitor the teams’ capacity
• Monitor over hours of the team and eliminate their root causes;
• Assign the projects according to the team members knowledge and capabilities, having in mind their growth and potential to learn;
• Deliver necessary documents for audit controls and represent the department in audit discussions;
• Analyse the existing procedures within the department and implement changes aimed at improvement of effectiveness and quality of delivered projects.

Qualification:

• Min. 7 years’ experience within Financial Services;
• A good understanding of Financial Operations;
• Excellent knowledge of English (spoken and written)
• Excellent communication skills
• Team Player
• Ability to work on own or part of a team
• Ability to work under time pressure
• Ability to Multitask
• Attention to detail
• Organisational skills
• Self-motivated
• Ability to manage or lead team/departmental projects
• Acting as Manager’s back-up 
• Ability to build relationships with various project stakeholders
• Ability to analyse complex set of data giving suggestions 
• coming out of the analysis.
• Ability to create test cases and execute them according to plan and 
• Timeline.
• Describing business requirements by creation of BRDs and revision of technology MDDs.
• Supporting Operations teams with production issues/system queries
• Identification and implementation of projects improving XXX capabilities
• Self-Dependant leadership in complex programmes from a solutioning 
• perspective affecting multiple departments/process flows.
• Partnership with XXX Product team on XXX product strategy
• Ability to lead a programme without a project manager assigned to it
• Ability to create a project plan and identify potential risks and issues and 
• proactively prevent them from occurring or manage them to resolve quickly if they occur
• Ability to create a proper project team and closely monitor their 
• performance according to planned tasks.
• Chairing various stakeholder meetings and calls including external clients
• Follow proper escalation protocol
• Negotiate project costs, challenge internal teams if provided costs 
• are too huge and explain to external clients when being challenged.
• Keeping required project documentation and reporting
• Delivery of projects according to timeliness and KPIs/SLAs
• Ability to project manage a programme stream
• Drive project changes to increase efficiency in change delivery and cost reduction

We offer:

• B2B via Experis 
• Hybrid work: 3x from the office per week (Warsaw)
• Medicover 
• Multisport
• E-learning platform

Group insurance