Product Owner ServiceNow OMT/TNI

Responsibilities:

• Management of the ServiceNow product backlog, including the definition and prioritization of requirements
• Collaboration with internal teams to ensure the business requirements of the company
• Communication and prioritization of product requirements to the development team
• Development and maintenance of a comprehensive understanding of ServiceNow features and functionalities, as well as identification of improvement opportunities
• Engagement with stakeholders to define and document user stories, acceptance criteria, and use cases
• Collaboration with the development team to ensure that user stories are effectively implemented
• Support of agile development processes by participating in sprint planning, backlog grooming, and sprint reviews

Requirements:

• Bachelor's degree in Computer Science or a related field
• Several years of experience as a Product Owner, preferably in a ServiceNow environment
• Practical experience with ServiceNow, especially the OMT and TNI modules, as an operational deployment platform is preferred
• Management and strategic development of order management and network inventory processes in the telecommunications sector, including relevant workflows (preferably ServiceNow modules OMT and TNI) from the perspective of the Platform/Product Owner
• Ensuring the integration of ServiceNow OMT/TNI with other relevant systems (e.g., OSS/BSS, activation systems, GIS) to ensure seamless processes and data consistency
• Strong understanding of agile methods, ServiceNow best practices, and standards is desirable
• Experience in defining and prioritizing requirements and managing a product backlog
• Practical knowledge or certification in ITIL is desirable
• Experience in the telecommunications industry, particularly in fiber optic networks, is a plus
• Excellent communication and collaboration skills (German and English)

Offer:

• 100% remote
• B2B contract via Experis
• Multisport Plus
• Group insurance
• Medicover 
• e-learning platform