Identity and Access Management Support Engineer

Tasks: 

• Provide BAU support for secret and password management applications. 
• Collaborate with various internal and external stakeholders/support teams as required to support the application and business needs. 
• Work with client applications to provide integration/onboarding guidance. 
• Facilitate security assessments and collaborate on remediation with involved support teams to ensure safety and soundness. 
• Document the product, process, and work with L1/2 teams to provide day to day BAU support for customer reporter issues. 
• Perform BAU validations and work with support teams on automation of manual tasks. 
• Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required. 
• Provide weekend on-call support in rotation as required. 
• Gather requirements and provide walkthroughs to businesses on usage of various SDKs and API services available for integration with Secrets/Identity and Access Management applications. 

Requirements: 

• Minimum 2+ years experience in IAM 
• Hands on experience on any PAM / IAM tools. 
• Basic experience working with one or more of these scripting languages – Python, Unix Shell, Perl & PowerShell scripting. 
• Basic understanding of virtualization concepts and technologies such as VMware. 
• Basic understanding of Programming Languages like C++, C#, or Java 
• Basic understanding of API Protocols: REST & SOAP 
• Understanding of containers and associated technologies like Kubernetes/OpenShift. 
• Basic understanding of Data Definition Language 
• Excellent written and verbal communication skills 
• Ability to work across all levels of the organization. 
• Must have good analytical skills 
• Strong customer and quality-focus 
• Problem resolution, judgment, and decision-making skills 
• Ability to work well individually and as part of a team 

Offer: 

• 100% remote work 
• MultiSport Plus 
• Group insurance 
• Medicover Premium 
• e-learning platform