Data Management Analyst

Key Objectives, Tasks, and Responsibilities:

• Creation, analysis, and maintenance of customer data
• Identifying opportunities to improve data quality and reduce task cycle times
• Participating in the implementation of new systems, including all necessary testing depending on the supported process
• Analyzing negative trends or delays in the process to identify root causes and opportunities for proactive improvement
• Managing the dual maintenance period during system implementation
• Collaborating with the team to ensure process, tool, and performance measurement improvements
• Responding to account status inquiries from internal applicants

Required Qualifications:

• Bachelor's degree or higher from an accredited university
• At least 2 years of equivalent professional experience
• Experience working with SAP (Salesforce experience is a plus)
• Experience in data management, supply chain, logistics, or customer service
• Strong practical knowledge of Microsoft Excel
• Quick learner

Preferred Qualifications:

• Knowledge of customer data management is preferred but not required
• Attention to detail and a passion for working with operational processes
• Ability to work in a team
• Analytical thinking
• Knowledge of foreign languages is an additional asset

Key Skills for This Position:

• Experience with SAP
• Knowledge of process areas such as customer data management, master data, OTC, or customer service
• Quick learning ability

Our offer:

• Contract of Employment
• Hybrid work - Wroclaw
• Sport Card
• Life insurance
• Private Health insurance