Business Analyst

Tasks

• Act as the primary interface between the governance/business team and technical teams

• Conduct in-depth data analysis to support decision-making and project execution

• Collaborate with stakeholders to gather and define business requirements

• Ensure alignment between business needs and technical solutions

• Support the implementation and optimization of ServiceNow CMDB and ITOM processes

Requirements

• Proven experience as a Business Analyst in large-scale, multinational environments

• Strong understanding of ServiceNow CMDB and ITOM

• Excellent data analysis skills and the ability to derive insights from complex datasets

• Exceptional communication skills, with the ability to engage effectively with diverse stakeholder groups and senior management

• Proactive, detail-oriented, and capable of working independently in a remote setup

Offer

• MultiSport Plus

• Group insurance

• Medicover Premium

• e-learning platform