IT Administrator

IT ADMINISTRATOR
B2B: PLN 60-70 / hour

LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office)

*We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication.

Key Duties and Services: A Roadmap to Your Professional Success

Your Mission: Ensuring continuity, security, and continuous improvement of the company’s IT environment - from infrastructure and hardware to cybersecurity, access management, and internal tooling.

Scope of services:

IT Infrastructure Management:

• Monitoring and maintaining the stability of networks and systems

• Manage the scalability of IT infrastructure depending on your needs

• Ensuring data security and implementing security measures

• Manage the data backup and restoration process

• Implementation of modern technologies to optimize infrastructure

Computer Hardware Management:

• Coordination of computer equipment purchases

• Installation and configuration of equipment

• Equipment monitoring and updating

• Optimize the performance of equipment and resources

Application & License Management:

• Coordinating the use of the application by team members, creating rules and regulations

• Purchase and management of software licenses

• Maintaining an up-to-date list of tools and documentation

• Implementation of a license monitoring and reporting system

Technical Support & Problem Solving:

• Tracking, diagnosing, and resolving technical issues

• Providing hands-on IT support across the organization

• Collaborating with teams on complex technical incidents

• Implementing and maintaining a technical ticketing/notification system

Access & Account Administration:

• Managing access rights to systems and tools

• Creating, deleting and updating employee accounts

• Monitoring the security of accounts and access

• Training employees in the safe use of accounts

Cybersecurity & Risk Management:

• Conducting regular cyber risk assessments; Regularly conducting penetration tests and security audits

• Implementation of cybersecurity policies and procedures; organizing cybersecurity educational campaigns for all team members

• Cyber threat monitoring and analysis

IT Awareness & Training:

• Training employees on secure use of IT systems

• Raising awareness of current cyber threats and attack methods

• Developing and implementing incident response procedures

IT Innovations & Improvements:

• Following trends and proposing new solutions

• Identifying areas for improvement and integration

• Introducing new information technologies

Solution Implementation & Tooling:

• Collecting business requirements from users

• Implementation of new solutions and internal tools

• Documenting and training users

IT Budget & Cost Management:

• Preparing a budget related to the IT Administration area

• Monitoring and controlling expenses

• Cooperation with the finance department on issues related to IT Administration costs

Supporting other departments:

• Providing technical support to other departments

• Training team members in the use of systems and tools

Here’s a set of skills we require:

• 4-5 years of experience at similar position.

• Strong communication skills and user-facing confidence

• Solid experience with macOS and Windows administration

• Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege)

• Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN)

• Strong sense of ownership and independence

Nice to have:

• Interest in automation / development (Python, Bash, PowerShell)

• Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi)

• Experience with Google Workspace and Jira

• Experience supporting Apple devices in corporate environments

Career Advancement at Your Fingertips: Explore Opportunities with Us

By joining us you will get:

• Flexible working hours and hybrid flexibility

• Private medical healthcare offered by Luxmed

• Benefit System - MultiSport Card

• An inspiring, modern workplace with a great atmosphere based on the nordic working culture

Our main office in Poznan (Poland):

• In-house gym

• Underground parking for bicycles, and scooters, including electric chargers

• Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals

• Espeo Day: regular lunch or breakfast & office integration

• We are animal friendly

Navigating the Hiring Process: What does the recruitment process for that position look like?

1. HR Screening with Talent Acquisition Specialist (30 min)

2. Technical Interview with IT & Security Lead (60 min)

3. Interview with Hiring Manager (15 min)

4. Job Offer