IT Administrator

IT ADMINISTRATOR

LOCATION: POZNAN, POLAND (Hybrid - min. 4 days a week in office)

*We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication.

Key Duties and Services: A Roadmap to Your Professional Success

Your Mission: Ensuring continuity, day-to-day stability, and steady improvement of the company’s IT environment - focusing on hardware life-cycle, team support, access management and infrastructure stability.

Scope of services:

• Monitoring and maintaining the stability of office networks (LAN, Wi-Fi, VPN) and assisting in the scalability of our IT setup

• Managing computer equipment purchases, inventory, and lifecycle; full installation and configuration of hardware for the team (Onboarding/Offboarding)

• Managing access rights, software licenses, and permissions across internal tools (Google Workspace, Slack, Jira etc.), including creating and securing employee accounts

• Tracking, diagnosing, and resolving daily technical issues, providing hands-on, friendly IT support

• Monitoring basic threats/alerts, maintaining security policies (MFA, password hygiene), and promoting cybersecurity awareness within the team?

• Proposing new, smart solutions for automating routine IT tasks, documenting internal IT processes, and managing the costs of hardware, mobile devices, and software licenses

Here’s the set we are required:

• 2-3 years of experience in a similar IT Support, Helpdesk (L2) or IT Administrator position

• Strong communication skills and user-facing confidence

• Solid experience with macOS and Windows administration

• Practical cybersecurity awareness (MFA, phishing, password hygiene, least privilege)

• Understanding of hardware diagnostics and basic networking (LAN, Wi-Fi, VPN)

• Strong sense of ownership, proactivity, and independence in managing daily tasks

• English knowledge at least Upper-Intermediate level

Nice to have:

• Interest in automation / development (Python, Bash, PowerShell)

• Experience with Google Workspace, Jira, and MDM tools (Jamf/Kandji) in corporate environments

• Familiarity with DevOps tools or hardware tinkering (Arduino, Raspberry Pi)

Career Advancement at Your Fingertips: Explore Opportunities with Us

By joining us you will get:

• Flexible working hours and hybrid flexibility

• Private medical healthcare offered by Luxmed

• Benefit System - MultiSport Card

• An inspiring, modern workplace with a great atmosphere based on the nordic working culture

Our main office in Poznan (Poland):

• In-house gym

• Underground parking for bicycles, and scooters, including electric chargers

• Best-equipped kitchen - daily fresh fruit & vegetables, great coffee and a fantastic choice of tea, nuts & cereals

• Espeo Day: regular lunch or breakfast & office integration

• We are animal friendly

Navigating the Hiring Process: What does the recruitment process for that position look like?

1. HR Screening with Talent Acquisition Specialist (30 min)

2. Technical Interview with IT & Security Lead (60 min)

3. Interview with Hiring Manager (15 min)

4. Job Offer