IT System Analyst (Big Data & AI)

About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

About the role

As a Business/System Analyst (Big Data & AI), you will play a key role in defining, analyzing, and translating business requirements into scalable AI and Big Data solutions. You will focus on developing and enhancing the data layer, enabling advanced analytics, AI-driven applications, and enterprise-wide data initiatives. Your role will bridge the gap between business needs and technical implementation, ensuring high-quality data solutions that drive business value.

How you will get the job done

• working closely with stakeholders to capture, analyze, and define requirements for AI and Big Data initiatives
• translating business needs into functional and technical specifications for data platforms, Data Hubs, and AI-driven solutions
• ensuring the completeness and quality of business requirements, identifying dependencies and blockers
• collaborating with data engineers, architects, and AI teams to design scalable, high-performance data solutions
• supporting the development and implementation of data driven solutions, ensuring integration with various business applications
• validating the product (testing on behalf of stakeholders, participating in E2E testing processes)
• creating and maintaining project and product documentation related to data models, governance, and AI-driven capabilities
• assisting Product Owners and Delivery Teams in prioritizing and refining requirements for AI and Big Data projects

Skills and experience you will need

• fluency in Polish and English (B2 level or higher)
• experience in business/system analysis within AI, Big Data, or data engineering projects
• understanding of data-driven architectures, Data Hubs, and cloud-based data solutions
• familiarity with data governance, data quality, and metadata management
• knowledge of SQL, data modeling, and structured/unstructured data processing
• proficiency in Jira, Confluence, or similar collaboration tools
• analytical mindset with a problem-solving approach, able to deal with ambiguity
• ability to communicate effectively with both technical and business stakeholders

Nice to have

• knowledge of German (B1)
• experience working with AI/ML models, Generative AI, or NLP-based solutions
• understanding of cloud-based Big Data platforms (Databricks, Snowflake, Azure, AWS, or GCP)
• hands-on experience with data integration, ETL/ELT pipelines, and API-based data access
• knowledge of Agile methodologies (Scrum, Kanban) and working in iterative delivery models

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!