Senior ServiceNow Developer

We are seeking talented Senior ServiceNow Engineers to join our implementation core team, driving the global rollout of ServiceNow modules and integrations.

You will collaborate closely with internal and external stakeholders to ensure platform consistency and deliver high-quality solutions. If you are passionate about ServiceNow and IT Operations Management, apply to be part of our dynamic team.

Please note that this position requires the ability to work until 10 AM PST daily to ensure overlap with customer representatives and core team members.

Responsibilities

• Implement ServiceNow globally from scratch

• Work on modules including ITSM, TSM, TNI, CMDB, Event Management, HRSD, WSD, GRC, and Integrations

• Build ServiceNow integrations with enterprise platforms such as OKTA SSO, Salesforce, and SAP

• Ensure platform consistency and integrity

• Perform patching and upgrades of ServiceNow

• Collaborate with internal stakeholders, external customer representatives, and vendors

• Demonstrate results and provide recommendations to business and engineering stakeholders

Requirements

• Experience with ServiceNow ITOM Module implementation for at least 1 year

• Minimum of 4 years of hands-on experience in ServiceNow implementation including ITSM, ITOM, WSD, and HRSD modules

• Strong team player and effective communicator

• Self-organized with ability to work with minimal supervision

• Presentation skills to demo results to business and engineering stakeholders

• Consulting mindset with ability to recommend improvements according to ITIL and ServiceNow best practices

• English proficiency at B2 (Upper-Intermediate) level

Nice to have

• ServiceNow certifications, such as admin, developer, and implementer

We offer

• We gather like-minded people:

  • Engineering community of industry professionals

  • Friendly team and enjoyable working environment

  • Flexible schedule and opportunity to work remotely within Poland

  • Chance to work abroad for up to 60 days annually

  • Business-driven relocation opportunities

• We provide growth opportunities:

  • Outstanding career roadmap

  • Leadership development, career advising, soft skills, and well-being programs

  • Certification (GCP, Azure, AWS)

  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru

  • English classes

• We cover it all:

  • Stable income (Employment Contract or B2B)

  • Participation in the Employee Stock Purchase Plan

  • Benefits package (health insurance, multisport, shopping vouchers)

  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more

  • Referral bonuses

  • Corporate, social and well-being events

• Please, note:

  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview

  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.