UC Cloud Engineer (banking)

Industry: Banking

Location: Hybrid form Gdańsk or Warsaw(2 -3 days per week form office)

Rate: 150 pln/h on b2b

Summary: The UC Cloud Engineer plays a critical role in the Unified Communications team within the End-User Engineer Service Domain at Core Technology. This role focuses on designing, configuring, and maintaining end-user technologies, particularly within the Microsoft 365 suite and compliance recording systems.

Main Responsibilities:

• Design, configure, and maintain end-user technologies, specializing in the Microsoft 365 suite.

• Oversee compliance recording of voice communications, ensuring effective technology use.

• Collaborate with team members to troubleshoot issues and work in task force mode when necessary.

• Utilize automation tools and scripting to enhance the efficiency of communications services.

• Participate in both traditional and Agile project methodologies using Jira and Confluence.

Key Requirements:

• Hands-on experience with cloud infrastructure (preferably Azure or equivalent).

• Knowledge of Microsoft 365 products, particularly MS Teams.

• Experience with compliance recording systems (Verint and Intelligent Voice systems is a big benefit).

• Proficiency with automation tools and scripting (e.g., PowerShell).

• Minimum 3+ years of relevant work experience in a similar role.

• Strong communication skills and ability to work collaboratively in a team environment.

• Fluency in English (C1 level at least).

• Proven ability to troubleshoot issues independently.

Nice to Have:

• Experience working in SAFe (Scaled Agile Framework).