Transaction Fraud Analysts (Card) x2 - KSAN

Summary: The Card Fraud Analyst plays a vital role in detecting, investigating, and preventing card fraud within a prestigious banking institution. This position focuses on safeguarding card transactions and minimizing losses while ensuring compliance with internal controls and regulations.

Main Responsibilities:
* Monitor card transaction activities and identify suspicious or fraudulent behavior.
* Investigate card fraud alerts, unauthorized transactions, and customer disputes.
* Analyze transaction patterns and fraud indicators to determine necessary actions.
* Conduct detailed fraud investigations and maintain comprehensive case documentation.
* Escalate confirmed fraud cases according to established procedures.
* Review chargebacks, incidents of card misuse, and disputed transactions.
* Collaborate with customer service, operations, risk, and compliance teams to resolve fraud cases.
* Support enhancements to fraud detection rules and monitoring processes.
* Prepare reports on fraud trends, losses, and investigation outcomes.
* Stay informed about emerging card fraud schemes and best industry practices.

Key Requirements:
* Saudi National.
* Bachelor's degree in Finance, Business Administration, Accounting, Information Systems, or a related field.
* 2–4 years of experience in the banking sector related to card fraud monitoring and investigations.
* Strong understanding of card payment systems, Visa/Mastercard processes, and fraud detection techniques.
* Experience with fraud monitoring and case management systems.
* Strong analytical, investigative, and problem-solving skills.
* Excellent communication and stakeholder management abilities.

Nice to Have:
* Additional certifications in fraud prevention or risk management.
* Familiarity with regulatory compliance in the banking and financial services industry.
* Experience with advanced data analysis tools.

Other Details:
* Location: Riyadh, Saudi Arabia
* Employment Type: Full-Time
* Nationality Requirement: Saudi Nationals Only
* Industry: Banking & Financial Services