Tester

Role Overview

We are seeking an experienced Test Analyst to join a delivery team working on a customer-facing portal and associated CRM backend systems. The successful candidate will work closely with a highly experienced Test Manager, contributing to high-quality testing across web and CRM platforms within a collaborative and intuitive testing environment.

This role suits someone who is comfortable operating independently, can quickly understand requirements, and enjoys working within a structured but supportive test function.

Main Responsibilities

• Design, execute, and document test cases, test scripts, and test scenarios

• Perform functional, system, integration, and regression testing

• Carry out testing across web-based applications and CRM systems

• Actively participate in defect identification, logging, tracking, and re-testing

• Work closely with developers, business analysts, and the Test Manager to ensure quality outcomes

• Contribute to continuous improvement of testing processes and standards

• Create and validate test data and data integrity between front end and back-end systems

• Participate in User Acceptance Testing support

• Assist in improving QA processes and documentation

• Development and refinement of regression test packs

• Support testing activities within an Agile / DevOps-style delivery environment (where applicable)

Key Requirements

• 3+ years’ experience in a professional Test Analyst / Software Tester role

• ISTQB Qualified

• Strong experience in web application testing

• Proven experience testing CRM platforms

• Solid understanding of the software testing lifecycle (STLC)

• Experience working from business and technical requirements

• Strong attention to detail with excellent communication skills

• Excellent organization and time management skills

Nice to Have

• Exposure to Azure DevOps environments and CI/CD pipelines

• Experience testing customer or partner-facing portals

• Familiarity with Agile delivery frameworks

• Experience testing MS applications and systems (e.g. Power Pages, Power Apps, Dynamics 365 etc.)

• Automation testing skills and experience

• Experience testing in highly regulated organizations or within QA certified organizations (e.g. ISO 2500)

• Experience of the SDL in a public sector organization