Test Analyst (CRM & CMS Implementation)

Test Analyst Consultant (CRM & CMS Implementation)

£350-£400pd Inside IR35

4 days on site

Initial 6 month project.

ASAP START

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine.

We are seeking a highly organised and technically capable professional to support the final stages of a CRM/CMS implementation project and play a key role in post go-live support.

Initially, you will work closely with the project team during the testing and final implementation phase. This will involve managing the User Acceptance Testing (UAT) process, coordinating defect tracking, and ensuring clear documentation across system testing, data migration testing, and UAT activities.

You will collaborate extensively with business users, ensuring testing is conducted effectively and feedback is captured and actioned.

Following system go-live, you will act as the central point of contact between internal teams and external vendors—triaging issues, managing requests, and supporting ongoing system enhancements. You will also assist with defining requirements for new functionality and managing post-launch fixes.

Strong Microsoft Dynamics expertise, UAT management experience, and business analysis capability are essential for success in this role.

Responsibilities

• Review and enhance UAT test scripts in collaboration with business users and external vendors

• Update and actively manage the test plan, including timelines, responsibilities, and execution

• Maintain documentation and testing records in SharePoint to support ongoing reporting

• Provide hands-on UAT support, including managing risks, issues, and defect resolution with development teams

• Analyse system functionality to ensure it supports business processes efficiently

• Use Power BI to create reporting snapshots from DevOps for UAT progress, risks, and issue tracking

• Support planning and execution of CMS data migration, ensuring delivery timelines are met

• Assist with general project administration and reporting activities

• Deliver post go-live training to internal users and stakeholders

• Act as the first point of contact for system queries, requests, and minor enhancements

• Coordinate with external support teams to resolve technical issues efficiently

• Manage the post-go-live support budget to ensure effective use of vendor support services

Required Skills & Experience

• Strong experience with Microsoft Dynamics and website platforms (ideally Kentico CMS)

• Proven experience in UAT management, including test planning, script writing, and stakeholder engagement

• Solid business analysis skills with the ability to assess and improve system functionality

• Strong data handling and analytical skills, including proficiency in Excel and Jira

• Experience with Power BI (and Google Analytics is advantageous)

• Excellent organisational and documentation skills

• Ability to manage multiple stakeholders and work effectively in a fast-paced project environment

• Experience supporting project administration and reporting processes

Our People

The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle.

We pride ourselves on;

• Providing our people with a supportive culture, rooted in our values and driven by our purpose.

• Promoting a culture of inclusion, collaboration, well-being, and learning and development.

• Providing increased agility and flexibility within our hybrid working model

• Investing in employees’ growth through ongoing training and development

• Autonomy to take ownership of projects, making decisions and demonstrating individual expertise

• Providing an transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as:

• Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction

• Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs

• Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation

Interested?

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds.

If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. 

“emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin