Tableau Next / Slack Enterprise+ Engineer (h/f)

Data

Tableau Next / Slack Enterprise+ Engineer (h/f)

Data
Centrum, Paris

emagine Polska

Full-time
Any
Mid
Hybrid

Job description

Summary

The role of a Tableau Next / Slack Enterprise+ Engineer focuses on designing and managing effective dashboards and workflows to optimize agent performance through data integration and visualization.

The primary objective of the role is to enhance decision-making processes within the organization by leveraging real-time data insights and enabling self-service capabilities for business users.

Main Responsibilities:

  • Design KPI cockpit in Tableau Next, including calculated fields and live data cloud connections.

  • Configure Slack Enterprise+ workflows and bot setups, ensuring proper channel governance and alert routing.

  • Develop agent performance metric dashboards that highlight CSAT, resolution rate, escalation rate, SLA compliance, and revenue influence.

  • Establish data source connectivity between Tableau and various platforms such as Salesforce and external APIs.

  • Create operations notifications to build real-time Slack alerts for various business metrics.

  • Manage dashboard governance, including version control and permission settings for published data sources.

  • Facilitate self-service options by designing Tableau views for business users, training them for independent exploration.

Key Requirements:

  • 3–5 years of experience in Tableau or BI delivery.

  • Proficiency in Tableau Next, covering KPI cockpit design and live data connections.

  • Experience with Slack Enterprise+ administration, including workflow builders and bot configuration.

  • Strong understanding of data connectivity, especially with Salesforce and via APIs.

Nice to Have:

  • Prior experience in designing dashboards with strong design sensibility.

  • Experience in iterative delivery of BI projects, gathering feedback for continuous improvement.

  • Familiarity with operational performance metrics and their implementations in dashboards.

Other Details:

Location: Paris - Hybrid | Duration: at least 6 months | Team: Part of a data analytics team | Tools/Methodologies: API integrations, dashboard management.

Tech stack

    English

    C1

    French

    C1

    Business Intelligence (BI)

    master

    API (Application Programming Interface)

    advanced

    Service Level Agreement (SLA)

    advanced

    Governance

    advanced

    training

    advanced

    Operations

    advanced

    Agile

    advanced

    Cloud

    advanced

    Salesforce

    advanced

    Data Integration

    advanced

Office location

Tableau Next / Slack Enterprise+ Engineer (h/f)

Summary of the offer

Tableau Next / Slack Enterprise+ Engineer (h/f)

Centrum, Paris
emagine Polska
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