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  • ServiceNow - System Administrator / Developer
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    ServiceNow - System Administrator / Developer

    Warszawa
    5 743 - 6 973 USDNet/month - B2B
    Type of work
    Full-time
    Experience
    Mid
    Employment Type
    B2B
    Operating mode
    Hybrid

    Tech stack

      ITIL

      advanced

      ServiceNow

      advanced

      ITSM

      regular

      JavaScript

      regular

    Job description

    Online interview

    PROJECT INFORMATION:

    Client: IT services company from Norway

    Remote work: 2 days/week onsite from Warsaw (Mokotów)

    Project language: English

    Business trips: max once/twice per 3 months to Norway or less

    Project length: 24 months contracts + prolongations

    Start: ASAP / Flexible; we’re open to candidates ready to start at least with the beginning of Feb 2025

    Assignment type: B2B

    Equipment: provided by the client (HP)


    Job Duties

    • Manage daily operations of the ServiceNow platform.
    • Develop and customize ServiceNow applications based on business needs.
    • Integrate ServiceNow with other systems and tools.
    • Automate workflows and processes to increase efficiency.
    • Troubleshoot and resolve issues to ensure high availability and stability.
    • Document system changes and updates.
    • Provide technical support and training to ServiceNow users.
    • Design and develop comprehensive reports and dashboards to track performance metrics and KPIs.
    • Position Framework
    • A team with several areas of responsibility, including Quality, Knowledge and various systems such as ServiceNow and Cisco.
    • Broad competence team with focus on cooperation and learning from each other.


    Competency requirements


    Education:

    • Bachelor’s degree in computer science, information technology, or a related field.


    Experience:

    • At least 4 years of experience in ServiceNow administration and development.
    • Experience with ITSM and as a plus experience with other modules.
    • Certifications in ServiceNow (e.g., Certified System Administrator, Certified Application Developer) are a plus.
    • Strong understanding of ITIL processes and best practices.
    • Experience with JavaScript, HTML, CSS, and REST/SOAP APIs.


    Other requirements:

    • Professional English verbal and written communication skills.


    Personal qualities:

    • Good communication and collaboration skills.
    • Ability to work independently and take initiative.
    5 743 - 6 973 USD

    Net/month - B2B

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