Senior UX Lead
About the role
We are looking for a senior UX Lead with strong expertise in Information Architecture (IA) to join the Next Generation Intranet (NGI) program within Strategy & Communications (XCDC).
The NGI initiative aims to create a modern, personalised, and scalable intranet that enhances the employee experience across the organization. It will consolidate the current intranet landscape into a unified digital workplace that supports both global alignment and strong local relevance.
The program has now entered a critical phase where a future-proof information architecture must be defined. There is significant complexity in the current landscape, particularly regarding:
• Global vs local (site/factory) content
• Role-based personalisation
• Consolidation of duplicated structures
We now require an experienced UX/IA professional who can lead the structural foundation of the new intranet, ensuring clarity, scalability, and long-term sustainability.
Scope: 100%
Location: Södertälje 50%
Start: ASAP
Assignment Period: 6 months
Key Responsibilities
Information Architecture
Define and document the global backbone IA for NGI, including top navigation, content domains, and structural principles.
Design a scalable model for site/factory hubs as a primary personalisation dimension.
Develop a role-based personalisation framework aligned with defined use cases (white-collar, blue-collar, managers, content editors, etc.).
Define clear principles for global vs local content separation.
Develop taxonomy and metadata models to support filtering, targeting, and governance.
Create clear mapping between existing intranet structures and future-state IA.
Facilitate IA workshops with global and local stakeholders across multiple markets.
Ensure IA decisions are documented, visualised, and communicated in an accessible way to both business and IT.
UX & Structural Design
Translate IA principles into clear navigation blueprints and site maps.
Create low-fidelity wireframes and structural flows where needed to validate IA decisions.
Collaborate with Business Analyst, Product Owner, and Technical Architects to ensure feasibility within Staffbase.
Support definition of content governance model and ownership structure.
Ensure that personalisation logic (role + site/factory) is reflected in UX patterns.
Act as a structural authority in discussions regarding consolidation, simplification, and long-term maintainability.
Required Qualifications
Senior experience (8–10+ years) in UX with strong focus on Information Architecture in large enterprise environments.
Proven experience designing intranet or digital workplace IA for organisations with 20,000+ employees.
Strong experience working in global organisations with local business units or factories.
Experience designing personalisation frameworks (role-based and/or location-based).
Experience conducting stakeholder workshops and navigating complex organisational landscapes.
Strong documentation and visualisation skills (site maps, flows, IA blueprints).
Experience collaborating closely with business, UX, and IT stakeholders.
Fluent in English (Swedish is a plus).
Nice to have
Experience working with Staffbase or similar intranet platforms.
Experience from manufacturing or industrial environments.
Experience consolidating multiple intranet platforms into a single architecture.
Understanding of employee experience and internal communications.
Personal Profile
We are looking for a structured and analytical professional who thrives in complexity and brings clarity to fragmented environments.
You are confident facilitating workshops, challenging assumptions, and driving architectural decisions.
You balance global consistency with local flexibility and understand the importance of governance in large-scale intranet environments.
You are pragmatic, outcome-oriented, and comfortable working in an enterprise context where alignment and stakeholder management are critical. You are unpretentious and equally comfortable operating at all levels, moving seamlessly from high-level strategy to hands-on operational execution.
Senior UX Lead
Senior UX Lead