Senior Operation Center Engineer

Location: hybrid work – 2 times a week from the office in Warsaw + business travels to Oslo from time to time

Duration: Long term

Language: English

Workload: Full-time

Are you a skilled IT consultant looking for your next challenge? At emagine, we're on the lookout for a Frontline Senior Operation Center Engineer to support our dynamic client base. You will manage, optimize, and maintain complex database technologies while collaborating closely with a specialized team of professionals. Your problem-solving skills and technical knowledge will be crucial in our mission to deliver top-notch solutions and services.

RESPONSIBILITIES:

• Managing, optimizing, and scaling customer databases on-premises and in Microsoft Azure.
• Participating in onboarding new customer databases.
• Troubleshooting and resolving database and application-related incidents.
• Implementing change requests from customers.
• Proactively improving customer delivery.
• Taking ownership of problem tickets and implementing solutions.

REQUIRMENTS:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (equivalent experience is acceptable).
• Strong analytical and problem-solving abilities.
• Independent worker with team collaboration skills.
• Experience with PostgreSQL and MySQL database engines.
• Proficiency in Atlassian products (Confluence, Jira).
• Competence in Linux, Windows, and Azure.
• Knowledge of Elastistack and ElastiCloud.

NICE TO HAVE:

• Experience with RavenDB and Redis database engines.
• Ability to troubleshoot LDAP/SSO/TLS issues.
• Basic understanding of virtualization technologies.