Senior IT Analyst for KYC Application Management

PROJECT INFORMATION:

• Industry: banking
• Location: hybrid work (1 day a week from the office in Gdansk, Gdynia, Wasaw or Lodz)
• Remuneration: up to about 152 PLN/H net + VAT
• Start: ASAP (to be agreed)
• Project duration: long term

RESPONSIBILITIES:

• Design and implement automation features for more efficient and secure application portfolio management.
• Ensure all security aspects are in place and aligned with established processes.
• Prepare and maintain technical documentation about all services and environments which are in scope of Application Support team.
• Provide technical expertise on complex technical issues and also guide team members in solving technical problems and issues.
• Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured .
• Be proactive and engaged in every initiative related to KYC technical domain.
• Make recommendations for technology infrastructure, software and equipment
• Be point of contact for KYC System Team for all technical aspects.
• Be point of contact for Test Team to provide potential inputs for the design and construction of test cases and scenarios related both non-functional and functional requirements.
• Drive and coordinate maintenance activities such as: software upgrade, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc.
• Maintain system availability and sufficient level of IT support.

REQUIREMENTS:.

• Have 3+ years’ experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment).
• Understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago).
• Have focus on continues improvement of service provided by the team.
• Have competency to understand architecture and IT solution design documents.
• Have a strong technical and leadership background.
• Are creative and innovative with strong problem-solving skills.
• Have experience in working international and with multicultural awareness.
• Have direct focus toward customers.
• Have drive to achieve goals.
• Are eager to learn and follow new technologies.

WE OFFER:

• Private medical care (Medicover) and Multisport card.
• Integration meetings.
• Group life insurance.
• Mobile application - quick reporting of working time, quick access to new offers.