RPA / Automation Support - Hybrid(Lisbon)

Role: RPA / Automation Support | Hybrid | Lisbon

We are looking for an experienced RPA / Automation Support professional to join an international project focused on Automation, Hyperautomation, AI-driven workflows, and Agentification initiatives.

📍 Location: Lisbon, Portugal
🏢 Hybrid Model: 1–2 days/week onsite
🌍 International Environment
🗣 Languages: Portuguese & English

Main Responsibilities:
• Ensure operation, stability, support, and continuous evolution of Automation and Hyperautomation solutions.
• Monitor automation executions, logs, incidents, and production environments.
• Analyze existing automation workflows, troubleshoot issues, and ensure operational stability.
• Support and optimize automation processes within the Automation CoE.
• Design and implement new automation flows together with business teams.
• Contribute to modernization initiatives focused on Agentification and AI-driven automation.
• Ensure governance, compliance, scalability, and quality of automation agents in production.

Required Technical Skills:
▪️ Microsoft Copilot Studio
▪️ UiPath
▪️ Power Automate (Cloud Flows)
▪️ RPA / Automated Workflows
▪️ Monitoring & Log Analysis
▪️ Incident & Problem Management (ITSM)
▪️ Agentic Workflows / Agentification
▪️ Agent Governance

Requirements:
• Degree in Computer Science, Engineering, IT, or similar field.
• Certifications are considered a plus.
• Strong communication skills, autonomy, organization, and proactive mindset.

Excellent opportunity to work with innovative automation and AI technologies in a highly collaborative international environment.

Interested or know someone who could be a great fit? Feel free to reach out.