Summary: This role focuses on ensuring the efficient delivery and oversight of network underlay services while managing the ordering and billing lifecycle to maintain cost accuracy and service quality.
Main Responsibilities:
- Act as the Subject Matter Expert (SME) for underlay connectivity services.
- Support design validation and technical requirements with internal teams and providers.
- Ensure operational readiness and service acceptance criteria.
- Coordinate L2/L3 support for underlay-related incidents.
- Manage underlay projects including site connectivity and upgrades.
- Track project milestones and delivery evidence.
- Coordinate purchase requests in SRM7.
- Ensure accuracy in ordering details and cost allocation.
- Maintain a consolidated view of underlay spend.
- Validate invoices against purchase orders.
- Handle discrepancies and coordinate invoice disputes.
- Ensure timely creation of service entry confirmations for payments.
- Produce regular reporting on delivery and billing status.
- Propose continuous improvements to enhance supplier performance.
Key Requirements:
- Strong experience as a Network Underlay SME.
- Experience coordinating suppliers in an operational environment.
- Proficiency in SRM7 / SAP SRM and procure-to-pay processes.
- Experience in invoice validation for telecom/network services.
Nice to Have:
- Experience in technical project management.
- Understanding of telecom regulatory compliance.
- Familiarity with service level agreements (SLAs).
Other Details:
- Location: Koregaon Park, Pune.
- Work Model: Hybrid working (3 days a week in office).
- Work Hours: CET Time zone with On Call support.