IT Support - Apple environment

We are currently looking for an IT Support Consultant to join a modern, cloud-native environment with a strong focus on Apple devices, identity management, and SaaS tooling.

This is a hands-on role where you are expected to hit the ground running and support daily operations in a fast-moving organization.

Start: ASAP

Duration: 6 months

Location. On-site Stockholm

About the role

You will be part of the IT function, working closely with employees across the organization to ensure a seamless and secure digital workplace. The environment is Mac-first, fully cloud-based, and relies heavily on identity-driven access and SaaS integrations.

Responsibilities

• Provide day-to-day IT support to end users (primarily macOS)

• Manage and troubleshoot device issues in Kandji or Jamf Pro

• Handle identity and access-related issues in Okta

• Troubleshoot SSO and SCIM provisioning issues across the SaaS stack

• Support user lifecycle processes (onboarding, offboarding, access changes)

• Administer and support business-critical SaaS tools (e.g. collaboration and productivity platforms)

• Work proactively to improve processes, automation, and user experience

What we are looking for

• Experience working in a Mac-based environment

• Strong hands-on experience with Kandji and/or Jamf

• Solid experience with Okta, including SSO and SCIM

• Experience supporting a SaaS-heavy environment

• Ability to troubleshoot independently and take ownership of issues

Nice to have:

• Experience with Microsoft Entra ID and/or Google Workspace

• Basic networking knowledge (DNS, VPN, Wi-Fi)

• Scripting or automation experience