#1 Job Board for tech industry in Europe

Billing Consultant
New
Other

Billing Consultant

23 - 35 USD/hNet per hour - B2B
23 - 35 USD/hNet per hour - B2B
Type of work
Full-time
Experience
Mid
Employment Type
B2B
Operating mode
Hybrid

Tech stack

    English

    B2

    Norwegian

    C1

    Analytical Thinking

    advanced

    Billing knowledge

    regular

    Invoicing

    regular

    Excel Sheets

    regular

    ERP

    nice to have

Job description

Online interview

Summary: The Billing Consultant plays a critical role in managing billing processes, ensuring accuracy and customer satisfaction in invoice processing. They aim to optimize billing operations while providing exceptional support to customers.


Main Responsibilities:

  • Attention to Detail: Ensure all invoices are accurate and reflect the true service consumption and contractual terms, minimizing errors and discrepancies.

  • Customer Perspective: Approach billing from the customer's point of view, crafting clear and understandable invoice narratives that are easy for customers to interpret.

  • Complex System Familiarization: Develop an in-depth understanding of intricate systems related to service consumption calculations and billing workflows.

  • Invoice Preparation and Issuance: Prepare and dispatch invoices based on current operational agreements and conditions, ensuring timeliness and compliance with established procedures.

  • Customer Support: Provide timely and informative support to customers regarding billing queries, payment issues, and general questions about their invoices.

  • Complaint Handling: Address and resolve invoice-related complaints with professionalism and efficiency, aiming for customer satisfaction and process improvement.

  • Billing Tools and System Improvement: Participate actively in the development of enhanced billing tools and systems, contributing insights and user feedback from daily operations.

  • Process Optimization: Suggest and implement process improvements to increase quality, reduce time consumption, and streamline billing operations.


Key Requirements:

  • Strong analytical skills and high attention to detail.

  • Excellent communication skills, both written and verbal.

  • Some experience with billing systems, ERP, or similar software.

  • Very good Norwegian or Swedish - at least level B2.

  • Experience in Excel Sheets.

  • Ability to quickly learn and work with complex information and systems.

  • Customer-focused mindset with a proactive approach to problem-solving.


Nice to Have:

  • Capacity to handle complaints and challenging situations professionally.

  • Team player with a willingness to contribute to the continuous improvement of processes and systems.


Other Details:

  • Hybrid work from Warsaw (2 days per week at the office)

  • B2B contract!

23 - 35 USD/h

Net per hour - B2B