Industry: Banking
Location: hybrid model 1x/week in the office in Gdańsk
Remuneration: up to 150 zl/h net+vat (B2B)
Type of contract: B2B
Duration: Long-term
We are looking for a dedicated and skilled professional to join our team. If you are passionate about technology, problem-solving, and continuous improvement, this role is for you!
- Provide technical support for internal and third-party applications.
- Collaborate daily with Development, Business, Infrastructure, Database teams, and external vendors.
- Follow ITIL best practices, managing incidents, change requests, problem investigations, and related tasks.
- Drive and coordinate essential maintenance activities, including:
- Software upgrades and license renewals
- Certificate renewals and hardware management
- Infrastructure patching and vulnerability management
- Software/hardware migrations and disaster recovery tests
- Maintain up-to-date technical documentation for supported applications.
- Offer expertise on technical issues and recommend improvements to infrastructure, software, and equipment.
- Participate in daily stand-ups, planning sessions, and project meetings.
We are looking for someone who:
- Has 3+ years of experience in the IT industry.
- Has worked in roles such as DevOps, IT Specialist, IT Infrastructure, IT Application Operations, or 2nd Line Support.
- Understands ITIL frameworks and applies them in practice.
- Is eager to learn new technologies.
- Is familiar with Agile/Scrum methodologies.
- Understands continuous integration and deployment (Ansible, Bamboo, GIT, Bitbucket/GitHub).
- Is focused on maintaining and improving applications.
- Is well-organized with strong problem-solving skills and a proactive approach