Application Management/Operations Engineer

Industry: Banking

Location: hybrid model 1x/week in the office in Gdańsk

Remuneration: up to 150 zl/h net+vat (B2B)

Type of contract: B2B

Duration: Long-term

Role Overview

We are looking for a dedicated and skilled professional to join our team. If you are passionate about technology, problem-solving, and continuous improvement, this role is for you!

Key Responsibilities:

• Provide technical support for internal and third-party applications.
• Collaborate daily with Development, Business, Infrastructure, Database teams, and external vendors.
• Follow ITIL best practices, managing incidents, change requests, problem investigations, and related tasks.
• Drive and coordinate essential maintenance activities, including:
• Software upgrades and license renewals
• Certificate renewals and hardware management
• Infrastructure patching and vulnerability management
• Software/hardware migrations and disaster recovery tests
• Maintain up-to-date technical documentation for supported applications.
• Offer expertise on technical issues and recommend improvements to infrastructure, software, and equipment.
• Participate in daily stand-ups, planning sessions, and project meetings.

Your Profile

We are looking for someone who:

• Has 3+ years of experience in the IT industry.
• Has worked in roles such as DevOps, IT Specialist, IT Infrastructure, IT Application Operations, or 2nd Line Support.
• Understands ITIL frameworks and applies them in practice.
• Is eager to learn new technologies.
• Is familiar with Agile/Scrum methodologies.
• Understands continuous integration and deployment (Ansible, Bamboo, GIT, Bitbucket/GitHub).
• Is focused on maintaining and improving applications.
• Is well-organized with strong problem-solving skills and a proactive approach