Site Reliability Engineer

Site Reliability Engineer 

Poznań, Poland

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Right now, we are looking for a Site Reliability Engineer. You will be ensuring reliability for large-scale software - we’re talking 22k+ customers, over 6000 instances across geo-distributed Data Centers and Cloud providers, as well as an average of 2k API requests per second as per New Relic. People who own their work from start to finish are integral to Egnyte’s success. Our engineers are part of the whole process: from design through coding and testing to the deployment and back again for further iterations. We are looking for a mid-level engineer eager to apply software development approaches to operations. You can, and will, touch every infrastructure level depending on the day and the project you are working on.

WHAT YOU’LL DO: 

• Maintain and monitor our environments in an elastic and assigned shift models
• Improve our monitoring systems, identify repetitive tasks
• Cooperate with international teams
• Identify performance challenges
• Document and communicate progress on resolving issues
• Work in a hybrid model (3 office days in Poznan)

YOUR QUALIFICATIONS:

• Experience in an SRE/SysAdmin/DevOps/NOC, software development, or equivalent role - at least two years
• Practical experience in managing Linux Operating Systems on the administrative level
• Solid networking skills
• Coding skills in Python or Golang
• Familiarity with at least one of the monitoring tools (e.g. Icinga, Zabbix, Prometheus, Grafana, OpenTSDB)
• Experience with public cloud services (GCP/AWS/Azure)
• Ability to work effectively in a globally distributed team structure
• Drive to grow as a Site Reliability Engineer (we value open-mindedness and a can-do attitude)
• ​​Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
• Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
• Solid English skills to effectively communicate with other team members (B2 level)

BONUS SKILLS:

• Practical Experience using CI/CD tools
• Incident management experience 
• Experience with Linux HA solutions such as HAProxy
• Practical knowledge of container orchestration (Kubernetes, Docker)

BENEFITS:

• Attractive salary based on skills and experience
• Your own Egnyte account with lifetime access to 50 TB of cloud storage
• Restricted stock units
• MultiKafeteria: you can choose a MultiSport card or gift card every month
• Private medical healthcare
• In-house English classes